Globalization has influenced the competition paradigm of higher education institutions in the world. The situation keeps changing, depending on the economy and information technology as the backbone of business processes in organizations. Higher education institutions should have added values to win the competition. Furthermore, the awareness of the society about the importance of formal education, particularly higher education, will make colleges/universities strategic institutions generating high quality human resources. The success of col-leges/universities is determined by service quality, which can be identified through the satisfaction of their customers, students and lecturers. To increase customer satisfaction and be able to compete in the globalization era, as well as generate greater profits, colleges/universities need to identify factors which influence information system services to increase customer satisfaction. Employing descriptive analysis, the study reveals that the purpose and service quality of information technology positively affect the teaching and learning process at colleges/universties.
Library information system analysis and design for public senior high school XYZ in South Tangerang aims to identify needs of data and information about library operational transaction in the school. The result of requirement analysis was used to build a computerized system supporting the run of library business process. The analysis and design focused on solving the problems, such difficulties in finding book location, book availability, and else. Rational Unified Process was used for the information system development methodology and the result of requirement analysis was documented by using unified modeling language; user interface was also designed. This information system was expected to ease the library in doing its activity by serving the information related to book searching, book availability, book tracking. Besides, it would also fasten the process of book borrowing, book returning, and new book registration.
As time goes by, information and communication technology continue to advance. Since the pandemic, the need for information and communication technology has risen to aid us in working and studying from home. One of the forms of information and communication technology is social media. Social media is where users can connect with other users in different regions, upload content as images or videos, express themselves freely, and get responses or reactions from other users (likes and comments). However, behind all those, social media can also be a place full of threats towards the personal data of its users. This study aims to analyze the awareness of higher education student social media users in the research field of Indonesia regarding personal data security. This research focuses on university students, Indonesia’s largest group of social media users, as the main respondents. The questionnaire questions were distributed online using random and snowball sampling methods for targeting student respondents. In this study, social media users were divided into active users (content creators) and passive users (using social media as a means of entertainment). The results show that active users upload personal data to benefit from it. In contrast, passive users are more aware of the use of personal data on their social media. This research also shows how they secure their data and their behavior on social media.
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