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This paper aims to clarify heritage tourism by identifying and segmenting reasons for visiting heritage sites. In doing so it highlights the point that the links between a site's attributes and the tourists themselves are essential to understanding tourists' motivations to visit heritage places. The sample was composed of English speaking international tourists leaving Israel through Ben-Gurion airport, who were sampled quasi-randomly. The research was implemented by the use of structured questionnaires using face-to-face interviews. Responses were grouped using an interpretability approach to exploratory factor analysis, and the results indicate that the reasons for visiting can be classified into three. These groups have been labeled 'heritage experience', 'learning experience' and 'recreational experience', and are linked to the tourists' perception of the site in relation to their own heritage and their willingness to be exposed to an emotional experience. The results lead to a better understanding of reasons for visiting heritage places, and provide further insight into heritage tourism in general. The findings are also relevant to the operational management of spaces presenting history-related artifacts as well as to the marketing of these sites.

The present study has two main objectives: (1) to further explore the motivations of potential visitors to a heritage site, and (2) to explore whether the relationships among the tourists’ perceptions of the site relative to their own heritage are related to their motivations for the visit. The sample is composed of potential visitors to Anne Frank House in Amsterdam. The results reveal the existence of motives often ignored in previous studies, including emotional involvement and bequeathal of the site's narrative. The findings also indicate a distinct relationship between tourists’ perceptions of a site relative to their own heritage and the motivations for visiting the site. The study contributes to the understanding of tourist behaviors relative to heritage settings along with implications for the marketing of heritage settings.

Using in-depth interviews, this study explores the flight experiences of people with disabilities through their own perspective, revealing the physical and social hurdles facing blind people and those who use wheelchairs and crutches. Accessibly difficulties in boarding the plane, disembarkation, and on board are reported. The findings suggest that participants are confronted with physical and social difficulties, which, for wheelchair users, result in humiliation and physical suffering. Moreover, crew members' behavior toward people with disabilities indicates the need to train and educate airline employees. The article concludes with implications for researchers and practitioners.