This article shows the results of research regarding the importance and the role of human factors in quality management in production enterprises. In creating the concept of systematizations of human factors in quality management an anthropocentrism rule was accepted and resulting from it a category of life quality. Acceptance of this rule led to a multiaspect and comprehensive approach to human factors in quality management. An interpretation of the notion of quality was made, adequate to needs, goals, and requirements of a human. Additionally, a cybernetic model of quality management system was elaborated. Human factors was exhibited in the manager's and executor's roles in quality management systems in enterprise as well as to the roles of creators, producers, and users (customers) in product life cycles. An existence of human factors in ISO norms regarding quality management, work safety, and hygiene management and environment management was also shown. The objective of this article is a comprehensive identification and systematization of aspects of human factors in quality management. C 2008 Wiley Periodicals, Inc.
The article presents concept of the basics of qualitology and grey incidence clustering model application in the recognition and assessment of marketing information quality. In the first part of the paper, the concept of qualitative (qualitological) modelling of marketing information quality is explained. The issues of quality, marketing information quality and the evaluated marketing information quality are presented. Several steps are specified to recognize and asses the marketing information quality. In the presented concept, an innovative solution is an integration of the fundamental qualitative principles, operations and methods with the grey incidence clustering model. The developed concept facilitates the recognition of the marketing information quality in a systematic (holistic) manner, considering the state of features belonging to marketing information and their structure. The results presented constitute the basis for further research on quality management of the company's marketing information. The developed methodological solution was applied in a chosen industrial company. In the last part of the paper, directions for further research in the field of marketing information quality management in industrial companies are specified.
Unfortunately, the first name and family name of the author group have been incorrectly placed in the original publication. The complete correct names of author group should read as follows.
Zarządzanie zasobami ludzkimi w organizacji wymaga informacji zarówno o wewnętrznych potrzebach związanych z realizacją aktualnych i przyszłych działań, jak i dostępnym potencjale pracowników. Organizowanie badań rynkowych w zakresie kompetencji i umiejętności pracowniczych, ich analiza i wykorzystanie wpisuje się w potrzebę doskonalenia zarządzania zasobami ludzkimi w przedsiębiorstwie oraz zwiększa efektywność tych działań. Podstawowym celem artykułu jest zaprezentowanie wyników badań dotyczących potrzeb wielkopolskich pracodawców w zakresie kompetencji pracowniczych. Zapotrzebowanie w zakresie kompetencji, w trakcie badań, uszczegółowione zostało do poziomu umiejętności i konfrontowane z umiejętnościami posiadanymi przez potencjalnych pracowników. Badania opisane w artykule stanowią wybrany element wdrażania programu Akcelerator Wiedzy Technicznej® i realizacji Projektu Czas Zawodowców, które wspierają powiązanie rynku pracy i systemów kształcenia. Prace badawcze realizowane były przez 30 miesięcy od początku 2013r. i dotyczyły 1042 pracodawców.
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