IT governance is a relatively new concept in Malaysia. There are limited studies available related to IT governance in Malaysia. Thus, this paper surveys 50 Malaysian SMEs in the state of Melaka in regard to their understanding of IT governance. Results indicate that IT governance is new to them. Findings also show that IT governance performance is related to ownership of decision making and various formal governance mechanisms.Although they know the benefits of IT governance, majority of them do not implement IT governance.The findings are discussed and interpreted to provide implications to companies and Malaysian government.
Information Technology (IT) governance has risen in importance in recent years, driven by various trends in IT development. With rapid growth in the country and the globalization of the IT sector, there is growing interest in IT governance in Malaysia. This study aims to explore whether IT practitioners with different job functions, education levels, education areas of specialization, certifications and experience levels have different perceptions of IT governance effectiveness in their organization. The results reveal differences in perceived IT governance effectiveness between different job function groups, but not between groups with different education levels, certification or experience levels. The findings for education area of specialization are not conclusive. The findings of this study will help IT managers to identify areas of focus to maximize effectiveness of IT governance initiatives through their IT staff. The implications of the findings are discussed at the end of the paper
Past research in information technology (IT) governance has shown that strong IT governance results in improved business performance. Despite widespread acceptance that IT governance is important, there are limited studies focusing on IT practitioners in IT governance initiatives. This study aims to examine the extent of commitment, awareness, perceived importance and competency in influencing IT practitioners' participation in IT governance initiatives. Data analysis using Partial Least Squares reveals that awareness, perceived importance and competency have positive influence on participation in IT governance. However, commitment is not a significant predictor of participation in IT governance. The practitioner-centric approach taken by this study adds knowledge to the existing IT governance literature from organisational perspective. The findings from this study help IT management identify focus areas in increasing to maximise participation of IT practitioners in IT governance initiatives.
The importance of IT governance has received increasing attention in the recent years. Extensive literature addresses top management and organisational issues of IT governance. However, recent findings suggest that people issues in IT governance equally deserve attention. Guided by the Theory of Planned Behaviour, this study examines the influence of IT practitioners and management guidance on the extent of their participation in IT governance initiatives. A quantitative study was conducted among IT practitioners in Malaysia. Data analysis using Partial Least Squares suggests that subjective norms and perceived behavioural controls on IT practitioners result in greater participation in IT governance initiatives. However, attitudes do not have significant relationship with participation in IT governance initiatives, in contrast with prediction of the theory. Further analysis reveals that awareness and perceived importance of IT governance are the two most important factors from the practitioner perspective. As for management guidance, organisational processes and reward system are the most important, closely followed by organisational structure. The findings reaffirm that IT governance requires control in the form of organisational structures, processes, goal settings and reward system to encourage desirable behaviours in IT governance initiatives.
Past studies and surveys of top management in business and information technology (IT) have shown the importance of strong IT governance in delivering results to the business. This research investigates the extent to which empirical results from past studies is applicable to the electronics manufacturing sector in Malaysia. Empirical evidence from 33 organisations in this sector indicates that having the right decision owners making appropriate decision types lead to better IT governance performance. Organisations with growth as their primary goal demonstrate marginally higher IT governance performance, contrary to expected outcomes. The research also shows that awareness of industry IT governance frameworks is not related to IT governance performance. We conclude that adoption of IT governance is on track, though familiarity with technicalities of the available frameworks should be improved.
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