The Applicability of Information Technology Governance in The Malaysian SMEs

Tan, Khong Sin; Teo, Wil Ly; Lai, Kim Piew

doi:10.5171/2011.220894

Cited by 11 publications

(8 citation statements)

References 4 publications

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“…In the meantime, ISACA (Information Systems Audit and Control Association), the association that publishes and updates COBIT, has released a new version of the framework (COBIT2019), stating that each organization will be able to tailor a COBIT2019compliant governance system according to its business needs. This new framework could become a reference point for all SMEs that do not yet apply any IT-governance principle, which is the vast majority [13]. To investigate this possibility, the authors state the following research question: "How can IT practitioners leverage the COBIT2019 Design Toolkit in a SME context?…”

Section: Problem Setting and Research Questionmentioning

confidence: 99%

Leverage the COBIT 2019 Design Toolkit in an SME Context: A Multiple Case Study

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Ploder

Bernsteiner

et al. 2023

KSS

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Organizations today exploit IT to achieve business value and competitive advantages; it is the disruptive effect of digital transformation. However, investing in IT without proper control and governance over enterprise IT (GEIT) can expose organizations to cyber-risks and IT project failures. This problem affects both multinationals and small organizations. In particular, small and medium-sized enterprises (SMEs) struggle to implement IT-governance also due to the complexity of the standard IT-governance frameworks. In this study, five case studies were conducted with five manufacturing companies in Italy whose headquarters are located in the Lombardy region to investigate the potential benefits for IT practitioners of using the COBIT 2019 Design Toolkit, an Excel spreadsheet that facilitates the development of a governance system. The results are encouraging, the IT practitioners appreciated the COBIT 2019 Design Toolkit to map the IT resources and issues, prioritize the most important governance and management objectives, and align business and IT strategy. However, some criticalities emerged, for instance, the limited prescriptive power of the tool and the language, which is sometimes difficult to understand for IT practitioners. It should also be noted that current IT-governance implementation in Italian manufacturing SMEs appears to be very limited. Further, it should be highlighted that this study was using COBIT 2019 before ISACA issued “COBIT for Small and Medium Enterprises Using COBIT 2019” which could already have a positive impact on the level of comprehension. Keywords: COBIT 2019, IT-governance, IT-governance frameworks, multiple case study

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Section: Problem Setting and Research Questionmentioning

confidence: 99%

Leverage the COBIT 2019 Design Toolkit in an SME Context: A Multiple Case Study

Amore

Ploder

Bernsteiner

et al. 2023

KSS

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“…A few of the indicated researches provide insights in the contemporary state of IT governance in SMEs (Giraldo et al, 2010;Huang et al, 2009Huang et al, , 2010Lin et al, 2011;Miyamoto & Kudo, 2013;Tan et al, 2011;Wilkin, 2012). A few of the researches that provide such insights are based on a few cases only (Giraldo et al, 2010;Huang et al, 2009Huang et al, , 2010.…”

Section: Contemporary State Of It Governance In Smesmentioning

confidence: 99%

“…Results indicate that the COBIT 4 process domains are perceived to be important factors for effective IT governance by Taiwanese SMEs. Tan et al (2011) report specifically on Malaysian SMEs in the state of Melaka. Their findings indicate that the vast majority of organizations is not using IT governance, while also showing that the organizations are interested in the (potential) benefits of IT governance.…”

Section: Organizational Environmentmentioning

confidence: 99%

Exploring the Research Domain of IT Governance in the SME Context

Huygh

Haes

2016

International Journal of IT/Business Alignment and Governance

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This research aims to explore the research domain of IT governance in the SME context. To meet this objective, a small systematic literature review procedure is used. Results indicate that IT governance in the SME context has been researched previously, albeit not extensively. There seems to be consensus among authors that IT governance is important for SMEs as well as larger organizations. Additionally, many authors indicate that SME specificities will likely influence the nature and implementation of IT governance in the SME context. There also appears to be no great variety in research strategies used in this niche research domain. Regarding the contemporary state of IT governance in SMEs, authors seem to indicate that there is room for improvement. Finally, there is no published framework for IT governance that is tailored for SMEs, although the need for this is directly reported in the literature. This paper concludes by discussing some potential directions for future research, starting from the state-of-the-art of the research domain.

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“…Small Organizations are being carried along with ICT advancement because of their key role in the economic development of many countries worldwide (Fatoki, 2012;Tan et al, 2009). …”

Section: 1mentioning

confidence: 99%

Designing a Knowledge Resource to Address Bounded Rationality and Satisficing for ICT Decisions in Small Organizations

Kabiawu

Belle

Adeyeye³

2016

E J Info Sys Dev Countries

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Many Small Organizations in South Africa do not effectively adopt ICT in their operations due to lack of knowledge and information. This Design Science study sets out to understand the situation and possibly proffer a solution. In particular, this study attempted to establish the relevance of information for ICT decision tasks. The sources of information for Small Organizations, as related to ICT decisions, were elicited through semi-structured interviews. This study also attempted through the same research method to ascertain if a reliable information source will be useful and ultimately improve the Bounded Rationality situation. The survey showed the Internet as the top information source, followed by social capital for Small Organization's ICT decisions. The study, guided by Hasso-Plattner-Institute School of Design Thinking (HPI-D) methodology, was used to create an appropriate, consolidated and enhanced Internet information source. A final survey was later used to test and evaluate the designed artifact. The preliminary results indicate expected high usability and effectiveness of the proposed solution.

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The Applicability of Information Technology Governance in The Malaysian SMEs

Cited by 11 publications

References 4 publications

Leverage the COBIT 2019 Design Toolkit in an SME Context: A Multiple Case Study

Leverage the COBIT 2019 Design Toolkit in an SME Context: A Multiple Case Study

Exploring the Research Domain of IT Governance in the SME Context

Designing a Knowledge Resource to Address Bounded Rationality and Satisficing for ICT Decisions in Small Organizations

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