Based on the particularities of assessment of quality management systems, we have developed an aggregate of dependencies between the singular indicators of process quality and their values, on a dimensionless scale. The application of the aggregate allows a quantitative quality assessment of processes to be obtained and takes into account a diversity of indicators and the significance of processes in the enterprise. The application of the said dependencies allows to assessment of quality indicators and interval assessment of quality indicators. Taking into account changes of process quality over time, coefficients are developed. We have proved the use of the tests of non-parametric characteristics for the analysis of the dynamic characteristics of process quality. The results of the application of the developed methods of qualitativequality assessment in the mechanical engineering enterprises are presented.Keywords: quality management system; quantitative assessment of processes; singular indicators of process quality; overall quality indicator; interval assessment of an indicator JEL classification: C13, C44, C61, L15
Santrauka. Aršios konkurencijos sąlygomis viena iš strategijų, leidžiančių sėkmingai veikti rinkoje, yra koncentracija. Nepaisant jos svarbos, dar per mažai nagrinėjama koncentracijos įtaka tiek įmonių, tiek pramonės veiklų komercinės veiklos rezultatams. Pramonės veiklų koncentracijos įtakos, finansinės veiklos aktyvumui, bendrajam pelningumui bei pardavimo pajamoms koreliacinė regresinė analizė parodė, kad ryšys yra labai stiprus. Apskaičiuotas priklausomybes galima naudoti koncentracijos procesams valdyti.Reikšminiai žodžiai: pramonės koncentracija, koncentracijos matavimas, komercinės veiklos rodikliai, daugiakriteriniai vertinimo būdai, koreliacinė regresinė analizė.
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