There is needed a computer system that quiclcly transfers business procedures, task knowledge that relates to complicated business training or instruction terms under networla!d databases environment. We describe the human inteiface for effective retrieval interaction such as a task adaptive electronic manual for filling out a form. For the distributed task itiformation available on the internet or on intranet in the product design field, we propose information organizing and sharing method as a means of getting timely and exact knowledge for a task peiformance.
Progressive information technology requires manufacturers produce higher quality and lower cost products and get them to market faster. In the future, a business society may be formed with virtual enterprise in which each company divides the work in collaboration and shares the results of the product idea and product scheduling. For an infrastructure supporting such a multimedia business society, business media infrastructures are required where each company promotes effective data exchange, information delivery and sharing in their business processes. We propose a system architecture of the business media providing service composed of a network layer, a service layer and an application layer. In addition, the method of information organizing and the sharing of product designs uses collaboration between companies. We propose an information organizing and sharing method as a means of getting for the distributed task information available on the internet or on intranet in the product design field. In this system, there is information search selectively gathering relevant words defined by a task terminology dictionary. Meta-data described the relation between gathered data are created and mutually connected with one another using the task model defined by the task procedure. The meta-data refers to knowledge information for the retrieval of design task information. Metaknowledge composed of the mentioned task model and gathered data, which is stored in a common database, results in viewpoint sharing of a company's intemal and extemal information. This method is adapted to a product design task for an example implementation. We present the design information organizing and sharing method and a prototype of a retrieval support system for design task information. This system enables us to quickly retrieve the task adapted information from a large number of design documents that contain design processes.
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