Coffee consumption is changing. Monodose, flavoured coffee capsules provide new experiences beyond the traditional custom of brewing coffee. While these pods mean access to a selection of premium coffee worldwide, they create huge quantities of plastic-aluminium packaging waste. This paper examines the novelty of coffee capsule consumption in Brazil in terms of consumers' perspectives about ethical enterprise and environmental stewardship. We argue for 'waste to resource' management and applying reverse logistics to the coffee production supply chain. Based on Circular Economy principles and fuelled by the 'green' awareness of Brazilian coffee consumers themselves, we propose a conceptual framework to support business decision-making by adopting a systemic intervention from the consumer viewpoint. To structure and scope the problematic situation, we conducted over 40 interviews, using purposive sampling. Analytic Hierarchy Process (AHP), Value Focused Thinking (VFT) and Rich Picture Technique also informed our problem structuring approach. Findings illustrate that the ambition for a reverse supply chain in coffee capsule manufacturing presents real challenges to achieving circular practice. Yet, the ecovalues of Brazilian coffee enthusiasts may be partly considered a 'wealth of information flow' and a potential driving force for change. This paper should be of interest to researchers and practitioners exploring how consumers may contribute to behavioural change, towards more circular business.

The paper reports on the application of a combination of Operational Research (OR) approaches to a real-world case of re-designing the strategy of a department management team, in an aircraft manufacturing organization in Brazil. We combine approaches from 'Soft' OR Problem Structuring Methods in a multi-methodological framework arguing that this helps to discuss, develop and implement a new departmental strategy. The proposed framework uses elements of Soft Systems Methodology; Strategic Options Development and Analysis to understand and structure the situation; Value-Focused Thinking to define the means and objectives; and ValueFocused Brainstorming to highlight the potential solutions. We conceptualize a four-phased systemic framework linking elements of the above four 'Soft' OR approaches and apply it to a real-world case in a department where a new team leader was appointed with the specific brief to improve the departmental strategy and its performance in general. Findings suggest that combining the approaches into a framework encourages trust and participation from stakeholders which, in practice, is translated into an improved strategy for the organization. A reflection on the multi-methodological approach is proposed. Conclusions and points for further research are suggested.

Inefficient management and handling of organic waste generated by the food service sector is a big global challenge. In addition to the negative environmental impacts of food waste, the effect of the amount of food that is wasted when it is not handled properly is even more alarming. This is particularly when we witness the millions of people who suffer from lack of food and malnutrition. The objective of this research is to examine the situation of organic waste management in food services in the cities of Lima and Tacna in Peru. Using a quantitative methodological approach to waste management, a questionnaire was administered to a sample of 67 restaurants in both cities. The survey results suggest that the restaurants do not carry out the separation or reuse of organic waste. Furthermore, the main methods of disposal include providing surpluses to the staff and sending organic waste to the sanitary landfill and slaughterhouses. There is also a lack of awareness and training about the importance of organic waste management. From the restaurants interviewed, although around 60% claimed to segregate them, only 28% measured organic waste using a manual control and 18% indicated that they weighed the waste for management purposes. As a corrective measure for this deficiency, the production of an awareness video was created to improve decision-making and support change.

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In recent decades, Latin America (LA) has been frequently and severely affected by floods and landslides. There is an urgency for adopting Comprehensive Disaster and Climate Risk Management (CRM). In 2016, a group of Peruvian universities established a network (Gestión Integral del Riesgo de Desastres y Adaptación al Cambio Climático (GIRD-ACC)) committed to the principles of CRM. This article compiles and evaluates the network results/plans and actions. A qualitative study and a methodological strategy are reported featuring: a bibliographic/network documentary review; an account of the events that led to the start and development of the network; and a case study of a three-university network. Results show that the network can help in deepening knowledge and forging a culture of risk prevention. This is by incorporating risk management and climate change awareness in professional training and intensive activity to meet the UN Sustainable Development Goals (SDGs -11, 13, and 17). Results indicate the importance of gaining consensus (a notoriously difficult task in LA) between the authorities and the operational departments; the role of universities’ social responsibilities; incorporating sustainability and risk management themes in the mainstream curricula; and developing a network by learning from similar groupings across LA to improve CRM within universities.