To complement the currently existing definitions and conceptual frameworks of visual analytics, which focus mainly on activities performed by analysts and types of techniques they use, we attempt to define the expected results of these activities. We argue that the main goal of doing visual analytics is to build a mental and/or formal model of a certain piece of reality reflected in data. The purpose of the model may be to understand, to forecast or to control this piece of reality. Based on this model‐building perspective, we propose a detailed conceptual framework in which the visual analytics process is considered as a goal‐oriented workflow producing a model as a result. We demonstrate how this framework can be used for performing an analytical survey of the visual analytics research field and identifying the directions and areas where further research is needed.

User tasks play a pivotal role in visualization design and evaluation. However, the term ‘task’ is used ambiguously within the visualization community. In this article, we critically analyze the relevant literature and systematically compare definitions of ‘task’ and the usage of related terminology. In doing so, we identify a three-dimensional conceptual space of user tasks in visualization, referred to as the task cube, and the more precise concepts ‘objective’ and ‘action’ for tasks. We illustrate the usage of the task cube’s dimensions in an objective-driven visualization process, in different scenarios of visualization design and evaluation, and for comparing categorizations of abstract tasks. Thus, visualization researchers can better formulate their contributions which helps advance visualization as a whole.

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Abstract. Understanding novel visualizations can be a challenge even for experienced users. During iterative usability engineering phases in the DisCō project, visualizations of time-oriented data are explored by domain experts and non-experts. The aim of our study is to analyze the generation of knowledge and understanding by means of visualizations without previous user training. Focusing on applicability in various business domains for personnel planning and time scheduling, we tested mockups of visualizations with a method based on user-reported insights. Results show almost identical behavior of domain experts and non-experts when generating insights into the data from scratch. In the course of working with a visualization, an interchange of insights into the visualization and insights into the data was found.

Time-oriented data play an essential role in many Visual Analytics scenarios such as extracting medical insights from collections of electronic health records or identifying emerging problems and vulnerabilities in network traffic. However, many software libraries for Visual Analytics treat time as a flat numerical data type and insufficiently tackle the complexity of the time domain such as calendar granularities and intervals. Therefore, developers of advanced Visual Analytics designs need to implement temporal foundations in their application code over and over again. We present TimeBench, a software library that provides foundational data structures and algorithms for time-oriented data in Visual Analytics. Its expressiveness and developer accessibility have been evaluated through application examples demonstrating a variety of challenges with time-oriented data and long-term developer studies conducted in the scope of research and student projects.

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