The purpose of this study was to explore what corporations with good reputations communicate on social media. Based on a content analysis of 46 corporate Facebook pages from Fortune’s “World’s Most Admired Companies,” this study found that corporations communicate noncorporate social responsibility messages more frequently than corporate social responsibility (CSR) messages. When communicating CSR activities, corporations employed an informing strategy more often than an interacting strategy and included internal publics’ activities more than external publics. This study also found that publics engage more with noncorporate social responsibility messages than CSR messages, which may reflect public cynicism of CSR communication.

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This study seeks to give a timely perspective on understanding how business news covers corporate social responsibility in light of heavy criticism financial journalists have faced since the latest economic depression in the United States. Building upon previous research and using agenda setting, framing, and agenda building as a theoretical base, a content analysis was conducted to examine how business news portrays corporate social responsibility and the tone used in coverage both before and after the economic crisis. Results indicated that business journalists are now taking a more neutral approach. Additionally, corporate sources did not lead to an increased use of a positive tone in post-crisis coverage, which could mean they are less likely to have an agenda-building influence over business news since the economic downturn.

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This study aims to advance the theoretical and practical knowledge of political public relations, and influence that political profile of the media can have on the agenda-building process. The influences of agenda indexing are also discussed with regard to different media profiles. A quantitative content analysis was conducted to examine the influence of Polish and Russian government messages from presidents and prime ministers regarding the Smolensk plane crash on media coverage in both counties. Newspapers were categorized by political profile representing pro-government, mainstream, or opposition profile. Nearly all of the hypotheses were fully supported for the first, second, and third level of agenda building. Results of this study demonstrate that political public relations’ success and agenda indexing can be affected by a medium’s political profile, particularly in the case of opposition media. Theoretical and practical implications are discussed along with areas of future research.