With the effects of the COVID-19 pandemic, the e-commerce trend is driving faster, significantly impacting supply chains around the world. Thus, the importance of logistics and supply chain functions has been amplified in almost every business that ships physical goods. In Vietnam, the logistics service sector has seen rapid expansion. Since more and more businesses are seeking third-party logistics (3PL) providers to outsource the logistics functions, this article aims to offer decision-makers an integrated and consistent model for evaluating and selecting the most efficient 3PLs. To this end, the authors exploit a hybrid multi-criteria method which is fuzzy analytic hierarchy process (FAHP) and fuzzy vlsekriterijumska optimizacija i kompromisno resenje (FVIKOR) while examining the most influential and conflicting criteria regarding economic, service level, environmental, social, and risk aspects. Fuzzy information in the natural decision-making process is considered, linguistic variables are used to mitigate the uncertain levels in the criteria weights. First, FAHP (the weighting method) is adopted to evaluate and calculate each criterion’s relative significant fuzzy weight. FVIKOR (the compromised ranking method) is then used to rank the alternatives. The combination of FAHP and FVIKOR methods provides more accurate ranking results. As a result, reliability and delivery time, voice of customer, logistics cost, network management, and quality of service are the most impactful factors to the logistics outsourcing problem. Eventually, the optimized 3PLs were determined that fully meet the criteria of sustainable development. The developed integrated model offers the complete and robust 3PLs evaluation and selection process and can also be a powerful decision support tool for other industries.

E-commerce has become an integral part of businesses for decades in the modern world, and this has been exceptionally speeded up during the coronavirus era. To help businesses understand their current and future performance, which can help them survive and thrive in the world of e-commerce, this paper proposes a hybrid approach that conducts performance prediction and evaluation of the e-commerce industry by combining the Grey model, i.e., GM (1, 1) and data envelopment analysis, i.e., the Malmquist-I-C model. For each e-commerce company, GM (1, 1) is applied to predict future values for the period 2020–2022 and Malmquist-I-C is applied to calculate the efficiency score based on output variables such as revenue and gross profit and input variables such as assets, liabilities, and equity. The top 10 e-commerce companies in the US market are used to demonstrate model effectiveness. For the entire research period of 2016–2022, the most productive e-commerce marketplace on average was eBay, followed by Best Buy and Lowe’s; meanwhile, Groupon was the worst-performing e-commerce business during the studied period. Moreover, as most e-commerce companies have progressed in technological development, the results show that the determinants for productivity growth are the technical efficiency change indexes. That means, although focusing on technology development is the key to e-commerce success, companies should make better efforts to maximize their resources such as labor, material and equipment supplies, and capital. This paper offers decision-makers significant material for evaluating and improving their business performance.

Climate change and air pollution are among the key drivers of energy transition worldwide. The adoption of renewable resources can act as a peacemaker and give stability regarding the damaging effects of fossil fuels challenging public health as well as the tension made between countries in global prices of oil and gas. Understanding the potential and capabilities to produce renewable energy resources is a crucial pre-requisite for countries to utilize them and to scale up clean and stable sources of electricity generation. This paper presents a hybrid methodology that combines the data envelopment analysis (DEA) Window model, and fuzzy technique for order of preference by similarity to ideal solution (FTOPSIS) in order to evaluate the capabilities of 42 countries in terms of renewable energy production potential. Based on three inputs (population, total energy consumption, and total renewable energy capacity) and two outputs (gross domestic product and total energy production), DEA window analysis chose the list of potential countries, including Norway, United Kingdom, Kuwait, Australia, Netherlands, United Arab Emirates, United States, Japan, Colombia, and Italy. Following that, the FTOPSIS model pointed out the top three countries (United States, Japan, and Australia) that have the greatest capabilities in producing renewable energies based on five main criteria, which are available resources, energy security, technological infrastructure, economic stability, and social acceptance. This paper aims to offer an evaluation method for countries to understand their potential of renewable energy production in designing stimulus packages for a cleaner energy future, thereby accelerating sustainable development.

In Vietnam, fishing is a crucial source of nutrition and employment, which not only affects the development of the domestic economy but is also closely related to exports, heavily influencing the economy and foreign exchange. However, the Vietnamese fishery sector has been facing many challenges in innovating production technology, improving product quality, and expanding markets. Hence, the fishery enterprises need to find solutions to increase labor productivity and enhance competitiveness while minimizing difficulties. This study implemented a performance evaluation from 2015 to 2018 of 17 fishery businesses, in decision making units (DMUs), in Vietnam by applying data envelopment analysis, namely the Malmquist model. The objective of the paper is to provide a general overview of the fishery sector in Vietnam through technical efficiency, technological progress, and the total factor productivity in the four-year period. The variables used in the model include total assets, equity, total liabilities, cost of sales, revenue, and profit. The results of the paper show that Investment Commerce Fisheries Corporation (DMU10) and Hoang Long Group (DMU8) exhibited the best performances. This paper offers a valuable reference to improve the business efficiency of Vietnamese fishery enterprises and could be a useful reference for related industries.

Today, over 80% of global trade is seaborne. In a world of global supply chains and complex industrial development processes, seaports and port operators play an integral role of utmost importance and act as an incentive to the development of the marine economy and particularly, the national economy in general. Most importantly, the supply chain and demand shocks of Covid-19 on container ports and the container shipping industry have intensified competition among terminal operators. Thus, it is imperative that managers evaluate competitiveness by measuring their past and current performance efficiency indexes. In so doing, we present a hybrid data envelopment analysis (DEA) model that combines the DEA Malmquist method and the epsilon-based measure (EBM) for the first time to address the issue of performance evaluation of seaport terminal operators. The applicability of the proposed hybrid approach is illustrated with a case study of the top 14 seaport companies in Vietnam. First, the Malmquist model is used to assess the total productivity growth rates of the companies, and its decomposition into technical efficiency change (catch-up) and technological investment (frontier-shift). Second, the EBM model is used to calculate the efficiency and inefficiency score of each company. Besides indicating the best-performing companies from certain aspects during the research period (2015–2020), the results reflect that the gap of applying the EBM method in the field of the maritime industry was successfully addressed, and together with the Malmquist model, the integrated framework can be an effective and equitable evaluation model for any area. Furthermore, the managerial implication provides a useful guideline for practitioners in the maritime sector in improving their operational efficacy and helps customers in selecting the best seaport companies in the outsourcing strategy.

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On the heels of the online shopping boom during the Covid-19 pandemic, the electronic commerce (e-commerce) surge has many businesses facing an influx in product returns. Thus, relevant companies must implement robust reverse logistics strategies to reflect the increased importance of the capability. Reverse logistics also plays a radical role in any business’s sustainable development as a process of reusing, remanufacturing, and redistributing products. Within this context, outsourcing to a third-party reverse logistics provider (3PRLP) has been identified as one of the most important management strategies for today’s organizations, especially e-commerce players. The objective of this study is to develop a decision support system to assist businesses in the selection and evaluation of different 3PRLPs by a hybrid fuzzy multicriteria decision-making (MCDM) approach. Relevant criteria concerning the economic, environmental, social, and risk factors are incorporated and taken into the models. For obtaining more scientific and accurate ranking results, linguistic terms are adopted to reduce fuzziness and uncertainties of criteria weights in the natural decision-making process. The fuzzy analytic hierarchy process (FAHP) is applied to measure the criteria’s relative significance over the evaluation process. The fuzzy technique for order preference by similarity to an ideal solution (FTOPSIS) is then used to rank the alternatives. The prescribed method was adopted for solving a case study on the 3PRLP selection for an online merchant in Vietnam. As a result, the most compatible 3PRLP was determined. The study also indicated that “lead time,” “customer’s voice,” “cost,” “delivery and service,” and “quality” are the most dominant drivers when selecting 3PLRLs. This study aims to provide a more complete and robust evaluation process to e-commerce businesses and any organization that deals with supply chain management in determining the optimized reverse logistics partners.

The COVID-19 pandemic has boosted the growth of the online food delivery (OFD) market in every corner of the world. In Vietnam, the food delivery service is rising rapidly and opening a large gateway of opportunities for numerous OFD platforms, also making it a competing business market in this country. Thus, to keep up with the ever-changing market dynamics, there are numerous measures and dimensions for the OFD entrepreneurs to take into consideration towards sustainable development. This paper’s objective is to evaluate major OFD companies in Vietnam based on a comprehensive set of criteria, which are social and environmental criteria (healthy and safety, information security, and environmental impact), economic criteria (delivery cost, operational capability, and risk management), service quality (order fulfillment, delivery speed, convenience of payment, online/offline service level, and customer feedback), and technology (web design, real-time tracking systems, and marketing techniques). To achieve this objective, this work proposes a multi-criteria decision-making (MCDM)-based framework combining the fuzzy analytic hierarchy process (FAHP) and the weighted aggregated sum product assessment (WASPAS). The FAHP is used to generate criteria weights in which fuzzy set theory is applied to translate the linguistic evaluation statements of experts. Then, WASPAS is used to rank the OFD companies against the selected criteria. The evaluation criteria that have obtained maximum weight priority in the FAHP analysis are “convenience of payment”, “delivery speed”, “online service level”, “order fulfillment”, and “delivery cost”. From the final ranking of WASPAS, Foody is today the best performing OFD player in Vietnam regarding the selected criteria, followed by GrabFood and Now. The proposed methodology can be an accurate and robust evaluation model for the industry, while the managerial implications of this study provide significant materials for decision-makers in the OFD market in improving their businesses towards sustainable development.