Current advances in information technology and, in particular, computer-aided design/computer-aided manufacturing (CAD/CAM) and enterprise resources planning (ERP) systems, have led organisations to undertake significant investments in these systems. Next generation manufacturers require both systems to maintain or gain a competitive advantage, reduce risks and improve productivity and viability. In addition, recent attention to the implementation of CAD/CAM systems highlights their important role in automating complex design and next generation manufacturing processes. In the next millennium more manufacturers are likely to implement CAD/CAM and ERP systems and hence issues in the integration of CAD/CAM with ERP systems must become a major concern. Accordingly, this paper will: explore the problems of integration of CAD/CAM systems with ERP systems; study how the severity of these problems relates to CAD/CAM integration success; propose a set of critical success factors (CSF) for the integration of CAD/CAM with ERP systems; suggest hypotheses to study the relevance of these CSF for successful integration of CAD/CAM with ERP systems. In addition, the paper also demonstrates the importance of successful integration of CAD/CAM systems with other applications for next generation manufacturers. These findings suggest that integration of CAD/CAM systems with ERP systems is complex, involving many factors.
If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.Abstract Discusses the issue of computer-aided design/computer-aided manufacturing (CADCAM) integration from an organizational point of view. The installation of crossfunctional integrating technology in manufacturing organizations involves technical problems related to hardware, software and database interfacing, as well as data exchange and communication requirements. Such technical problems are perhaps more obvious and widely recognised than the organizational challenges involved in the process of organizational change that accompanies implementation. This paper uses a case study approach to analyse data gathered from two UK manufacturing companies over a five-year period. The aim here is to compare and contrast the experiences of the two companies with a view to explaining how organizational processes contribute or otherwise to the adoption of CADCAM integration as a business strategy. A conceptual model is devised to analyse the data from the cases using a grounded qualitative research methodology. It is concluded that the crucial technological change competencies are political rather than either technological or economic. Some tactical elements of these are elaborated from the case studies.The current issue and full text archive of this journal is available at
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