This article introduces the topic of radical care by providing a genealogy of care as a vital but underexamined praxis of radical politics that provides spaces of hope in precarious times. Following recent theoretical interventions into the importance of self-care despite its susceptibility to neoliberal co-optation, the potentialities of self-care may be expanded outward to include other forms that push back against structural disadvantage. Care contains radical promise through a grounding in autonomous direct action and nonhierarchical collective work. However, because radical care is inseparable from systemic inequality and power structures, it can also be used to coerce subjects into new forms of surveillance and unpaid labor, to make up for institutional neglect, and even to position some groups against others, determining who is worthy of care and who is not. With care reentering the zeitgeist as a reaction to today’s political climate, radical care engages histories of grassroots community action and negotiates neoliberal models for self-care. Studies of care thereby prompt us to consider how and when care becomes visible, valued, and necessary within broader social movements. To that end, the articles in this collection locate and analyze the mediated boundaries of what it means for individuals and groups to feel and provide care, survive, and even dare to thrive in environments that challenge their very existence. As the traditionally undervalued labor of caring becomes recognized as a key element of individual and community resilience, radical care provides a roadmap for envisioning an otherwise.
This article focuses on the role of circulated affect in crowdfunded funeral campaigns, which have attracted little scholarly attention so far. This study is based on content analysis of online campaigns (N = 50) and qualitative interviews (N = 10) with campaign supporters and initiators. Its aim is to connect crowdfunded funeral campaigns to the larger digital-sharing economy. The findings of the study suggest that in order to gather sufficient funds to cover funeral costs, individuals share emotionally evocative narratives and images with their social networks and an imagined Internet audience with the expectation of attracting compassion. The study shows that political movements, media coverage, and sharing on social media platforms are integral to the success of campaigns for socially marginal individuals. The article contributes to the growing study of crowdwork and finds persistent structural inequalities in crowdfunding campaigns, thereby contesting the ethos of the digital commons.
In order to increase efficiency, measure productivity, decrease risk, and generally maximize profits, many private enterprises monitor their employees. While “workplace surveillance,” a term used interchangeably with “employee monitoring” (Ball, 2010, p. 88) is an age-old practice, its contemporary methods in the United States have their roots in the transformation of the workforce in the mid-19th to early 21st centuries. When laborers began moving to cities to sell their time for wages, the focus of work and the workplace shifted from subsistence labor on farms to hourly and salaried work in the factories of the industrial revolution. Business in the United States turned into “big business;” at the end of the 19th century, as the railroads expanded their organizational reach, merchants with localized shops and market knowledge had to merge in order to remain competitive in a growing market. The mergers did not produce uniform organizational units automatically, and the modes of production and accounting within the combined company were often in disarray (Saval, 2014, p. 38). Once the production of goods and the methods of their transit exceeded the slower, human pace of labor, a control crisis emerged for employers who suddenly needed to process much more information to keep up with the industrial pace of production (Beniger, 1989, p. 169). The pressing question became: what structures and technologies can ensure efficiency and integrity in the organization of business and labor (Zureik, 2003, p. 48)? The innovations in information processing and communication technologies that developed to address this question were mainly directed at managing workers (Beniger, 1989, p. 169).
Employers often struggle to assess qualified applicants, particularly in contexts where they receive hundreds of applications for job openings. In an effort to increase efficiency and improve the process, many have begun employing new tools to sift through these applications, looking for signals that a candidate is "the best fit." Some companies use tools that offer algorithmic assessments of workforce data to identify the variables that lead to stronger employee performance, or to high employee attrition rates, while others turn to third party ranking services to identify the top applicants in a labor pool. Still others eschew automated systems, but rely heavily on publicly available data to assess candidates beyond their applications. For example, some HR managers turn to LinkedIn to determine if a candidate knows other employees or to identify additional information about them or their networks. Although most companies do not intentionally engage in discriminatory hiring practices (particularly on the basis of protected classes), their reliance on automated systems, algorithms, and existing networks systematically benefits some at the expense of others, often without employers even recognizing the biases of such mechanisms. The intersection of hiring practices and the Big Data phenomenon has not produced inherently new challenges. However, our current regulatory regimes may be ill-equipped to identify and address inequalities in datacentric hiring systems, amplifying existing issues.
Accountability is fundamentally about checks and balances to power. In theory, both government and corporations are kept accountable through social, economic, and political mechanisms. Journalism and public advocates serve as an additional tool to hold powerful institutions and individuals accountable. But in a world of data and algorithms, accountability is often murky. Beyond questions about whether the market is sufficient or governmental regulation is necessary, how should algorithms be held accountable? For example what is the role of the fourth estate in holding data-oriented practices accountable? Detailed Topic Description:Algorithms can be hugely beneficial in sorting through vast troves of information to deliver what is potentially the most useful sort. Automated algorithms can use a sequence of well-defined steps and instructions to generate categories for filtering information based on a combination of motives about a desirable outcome. In the final expression of that combination, the elements of uncertainty, subjective interpretation, arbitrary choice, accidents, and other ingredients in the mix are rendered invisible, and what is displayed to the end-user who interfaces with the algorithm's product is just the functionality of the technology. For instance, Google, Yahoo, and other search engines can effectively create "filter bubbles" for the results people see when they query items, which can be problematic. Some information is more visible to one individual versus another based on the user profiles that the search engine has on them, and how its algorithms predict what might be most relevant to the users according to their profiles. How might algorithms affect the flow of educational materials or other types of information? Who or which networks of stakeholders are the arbiters of algorithmic power that strongly influence information flows?Designing software to mobilize and unlock the supposed power of the "big data" phenomenon is often focused on the best technical ways to achieve a particular outcome, like personalizing search results so that a user gets information that is tailored to their interests. Algorithms break down information into certain constituent parts, and
This article examines the labor involved with the upkeep of social media accounts for Oakland-based brick-and-mortar boutiques and their digital storefronts, particularly as businesses move their wares online during shelter-in-place amid the ongoing Covid-19 pandemic. Focusing on independent shops in Oakland, California, particularly those which are part of Oakland’s Indie Alliance – a coalition of independent small business owners – this article explores the role of shop workers in producing the authentic aesthetics of themselves and store accounts as a replacement for brick-and-mortar shops. How do small-scale shop owners and clerks make platforms, which were not designed with their needs in mind, work for them? How does sellers’ performance of the local interface with a global digital marketplace and platform infrastructures? In what ways do existing racial hierarchies and structural inequalities affect shop personnel’s experiences of platforms and apps meant to facilitate business transactions? I focus on the Oakland Indie Alliance’s Covid Recovery and Repair funds, which employ social media and crowdfunding platforms or payment apps to provide assistance to local businesses, particularly those which are BIPOC and/or immigrant owned, connecting commercial and social justice oriented goals.
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