Kegiatan pengabdian masyarakat ini dilatarbelakangi oleh kurang optimalnyapenguatan pendidikan karakter melalui profil pelajar pancasila bagi guru di lapangan. Adapun tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk; 1) memperkuat karakter serta kompetensi, 2) berpartisipasi aktif dalam merencanakan pembelajaran aktif dan berkelanjutan, 3) mengembangkan keterampilam, sikap dan pengetahuan, 4) memecahkan permasalahan dalam berbagai situasi pembelajaran, 5) bertanggung jawab dan peduli terhadap situasi sekitar dan 6) menghargai pembelajaran sehingga mempu mencapai tujuan pendidikan. Berdasarkan pelatihan yang telah dilakukan di SDN 11 Gadut, kegiatan pengabdian ini mendapatkan respon yang positif dari para guru yang mengikuti kegiatan tersebut. Hal ini terlihat dari tingginya antusiasdari para guru pada saatmengikuti kegiatan pelatihan ini. Hal utama yang dilakukan pada saat pelaksanaan kegiatan pengabdian ini adalah guru-guru yang menjadi peserta pelatihan diminta untuk mengidentifikasikansuatu permasalahaterkait pendidikan karakter melalui profil pelajar pancasila. Kemudian guru-guru diberikan pemahaman tentang materi-materi dan permasalahan yang berhungan dengan penguatan pendidikan karakter. Sebagai umpan balik dari kegiatan ini, pihak Koordinator Pendidikan dan guru sekolah dasar mengatakan bahwa mereka bersedia menjadi sekolah binaan untuk berbagai kegiatan demi peningkatan kualitas pendidikandi sekolah mereka. Harapannya dari pihak Koordinator Pendidikan Kecamatan Tilatang Kamang dan guru-guru yang ada di Sekolah Dasar, prestasi sekolah mereka dapat terus meningkat dengan adanya kerjasama yang dibangun dengan pihak Universitas Negeri Padang.
PT. Indonesia Railways is an enterprise transportation service provider, where the modes of transportation are often used by consumers to travel long distances, and the price of transport service providers are not too different, then they (the companies) should be thinking how to grab share of existing market, so that the company will make profits. Therefore companies must compete on service providers to satisfy customers. Therefore there is need for research that is applied by using SEM methods (Structural Equation Modeling) in view of the customer and more towards the GAP analysis of the difference between reality and the difference is desired by consumers. With this then, can provide input to the company to consider the factors that correlate to customer satisfaction, so that the company's strategy in the form of customer satisfaction is more focused and effective. The results showed that the variables have a significant influence on complaint of customer satisfaction trains, and there was a GAP between reality and expectations of customers, so customers do not feel satisfied with the services already provided from these transport service. Keywords: Customer satisfaction, SEM (structural equation modeling), GAP Analysis.
School climate is a situation formed by a relationship between the principal and teachers, teachers and teachers, teachers and staffs, teachers and students or relationships among students that characterizes a school and distinguishes a school from others. School climate might influence and determine the success of teaching and learning process at schools. The school climate consists of at least four dimensions, namely dimension of relationship, personal growth/development, system maintenance and change, and dimension of physical environment. Based on the studies done in several countries, school climate can be a variable influencing other variables, such as learning achievement, behavior and teacher job satisfaction, teacher work motivation, teacher morale, teacher creativity, teacher work performance, and teacher discipline. So, when the school principal wants to improve those practices, he or she has to make better school climate through common stages namely preliminary assessment, feedback, reflection and discussion, intervention, and finally reassessment.
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