Women are still afraid to voice the violence that happened to them and choose to remain silent. Violence against women also occurred in Aceh Tamiang District with various forms of violence experienced by them. The purpose of this study is to analyze violence against women in Aceh Tamiang District. The research method used is qualitative with purposive selection of informants and data collection techniques through observation, interviews, and documentation. The results of the study found that the communication built by the Village Community Empowerment Service, Women's Empowerment and Family Planning was still lacking. Added value is public value, which is the result of efficiency, democracy in institutions, and collaboration processes. There is a deliberation process which is a collaboration that forms mutual learning, building communities and employing interactive. In addition, it was found the importance of academic involvement in providing opportunities for women victims of violence to continue their education to a higher level.
Penelitian ini bertujuan untuk mengetahu faktor-faktor yang dapat meningkatkan loyalitas pasien pada klinik Pratama Polkes Kesdam III Siliwangi dengan melihat peran dari kualitas pelayanan dan kepuasan pasien. Jenis dari penelitian ini adalah kuantitatif dengan menggunakan survey explanatory untuk menguji hipotesis yang diajukan. Sampel dalam penelitian ini adalah 97 orang yang dipilih secara random di klinik pratama polkes kesdam III siliwangi. Kemudian data diolah dengan menggunakan analisis regresi berganda dengan bantuan software SPSS 23 for windows. Hasil penelitian menunjukkan bahwa kualitas pelayanan dan kepuasan pasien memiliki pengaruh yang signifikan terhadap loyalitas pasien. Hasil ini didasarkan pada perolehan nilai pada uji parsial ataupun simultan. Penelitian ini memberikan implikasi manajerial khususnya bagi perusahaan untuk selalu meningkatkan pelayanan yang diberikan, karena dalam industri layanan jasa, faktor pelayanan merupakan indikator dalam meningkatkan kepuasan dan loyalitas.
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