It is felt that there is the need to study the role of working capital management policies on profitability of a company. Conventionally, it has been seen that if a company desires to take a greater risk for bigger profits and losses, it reduces the size of its working capital in relation to its sales. If it is interested in improving its liquidity, it increases the level of its working capital. However, this policy is likely to result in a reduction of the sales volume, therefore of profitability. Hence, a company should strike a balance between liquidity and profitability. In this paper an effort has been made to make an empirical study of Indian Consumer Electronics Industry for assessing the impact of working capital policies & practices on profitability during the period 1994–95 to 2004–05. The impact of working capital policies on profitability has been examined by computing coefficient of correlation and regression analysis between profitability ratio and some key working capital policy indicator ratios.

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This paper establishes existence of conditional conservatism in accounting practices of Indian corporate. It estimates firm-year measure of accounting conservatism (Cscore). This study validates the C-score, asymmetric timeliness measure, and establishes monotonicity of C-scores. The paper also focuses on the study of the empirical properties of C-score and finds positive association of C-score decile ranks with decile wise Leverage and Variability. The C-score decile ranking is negatively associated with Size, Age,

PurposeThe study aims to explore antecedents and consequences of customer experience (CE) by positing a comprehensive framework taking cognizance of customer loyalty (CL), customer advocacy (CA), customer value dimensions, and subjective norms (SN).Design/methodology/approachThe study adopted a mixed-method sequential explanatory design where data were collected in two stages. In the initial stage (quantitative study), data were collected using a structured questionnaire from 395 respondents at two different periods and the data were analyzed using the partial least squares structural equation modeling (PLS-SEM) technique. These results were further verified in the second stage (qualitative study) by conducting semi-structured interviews of 37 respondents for which the data were analyzed using NVivo.FindingsThe results suggested a positive and significant relationship between utilitarian value (UV) and CA, hedonic value (HV) and CA as well as with CE. Further, the relationship between UV and CA is sequentially mediated by CE and CL; and the relationship between HV and CA is sequentially mediated by CE and CL. SN was also found to moderate the relationship between CE and CL. The qualitative analysis of the transcripts indicated major themes including HV (enjoyment), UV (usefulness and convenience), recommending mobile payment (M-payment) services, advocating for M-payment services and talking positively about the service provider.Originality/valueThe current study uses the mixed-method approach and comprehensively explores key dimensions of customer value associated with CE and CA, formalizes a relationship between all the facets, delivering valuable takeaways for academics and practitioners (for designing effective CE programs). The current study's uniqueness lies in the fact that the study is one of the first studies to explore the mediating roles of CE and CL using a serial-mediation approach, between UV, HV, SV, and CA. The moderating role of SN between CE and CL is also a novel contribution to the existing body of literature.

In case of public limited companies, there has been a separation of ownership from management. There is a lack of congruence between the interests of shareholders and managers. Shareholders always believe in maximizing their wealth while managers may invest the funds provided by shareholders in projects which may increase the size of the company but may provide inadequate returns to the shareholders. Managers are better informed than shareholders about the prospects of the company. Thus, there is an information asymmetry between shareholders and managers. This leads to agency cost. The system should be designed in such a way that it reduces the information asymmetry between them. One of the means in which information asymmetry can be reduced between shareholders and managers is to impose an effective regulation on the companies such that the shareholders are better informed about the prospects of the company. Mandatory disclosures on corporate governance means equity investors in a company have access to more information about the current performance and future prospects of the company. This information effect of corporate disclosures provides better estimates to the investors regarding the expected future cash flows. The reduction in the degree of uncertainty regarding the estimates of the firm�s future cash flows lowers beta (market risk) of the firm. Thus, from a theoretical point of view, the impact of corporate governance regulation has an inverse impact on market risk To achieve the same objective, SEBI, a regulator of the Indian capital market, imposed a regulation for the listed public limited companies with effect from March 31, 2001. This paper attempts to analyse whether the corporate governance regulation has reduced the market risk of the Indian A-Group companies of BSE. To investigate the impact of the regulation on market risk, a sample carrying more than thirteen years time period from March 1995 to August 2008, has been chosen. The results show that neither the corporate governance regulation imposed on March 31, 2001 nor the amendments on the same brought on January 1, 2006 has been able to significantly reduce the market risk of A-Group companies of BSE. However, the investors consider the information content provided in the amendments more genuine and simpler than the information content provided in the original regulation.

This study explores the critical elements driving the recommendation intention of mobile banking users in India. It explores the relationship between ease of use and recommendation intent via serially mediating roles of satisfaction and continued intention. It also explores the relationship between cost and recommendation intent by studying the serially mediating roles of satisfaction and continued intention. It combines the two resulting in an integrated framework. The study utilized the analytical approach by Hayes (2013) for testing the hypothetical model. The path coefficients were calculated using Model 6 (PROCESS). Our findings reveal that satisfaction and continued intention are serially mediating the relationship between ease of use and recommendation intention as well as cost and recommendation intention. The major contribution of this research study to existing literature is that it culminates with the ‘action’ of ‘recommendation to use’ rather than continued intention.