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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Performance appraisal is one of the most important human resource management practices as it yields critical decisions integral to various human resource actions and outcomes. The purpose of this paper is to explore the relationship between perceptions of performance appraisal fairness and employee engagement in the Indian business context. Design/methodology/approach -The study was conducted in two parts. The first part explored the relationship between justice perceptions and a one-dimensional conceptualization of engagement. The second part explored the relationship between justice perceptions and a three-dimensional conceptualization of engagement. The relationships between justice perceptions and engagement were analyzed using zero-order correlations and hierarchical regression analysis. Findings -The study findings suggest a significant positive association between distributive and informational justice dimensions and employee engagement. Distributive justice and informational justice dimensions were found to have a stronger impact on employee engagement conceptualized as antipode of burnout.Research limitations/implications -The research was cross-sectional and so any inferences regarding causality are limited. All responses on engagement and justice scales are from self-report measures and it is likely that method variance inflated the relationships among these variables. Practical implications -Psychometrically valid scales for performance appraisal justice and engagement were developed and tests of relationships between them have been established. The study suggests that distributive and informational justice perceptions during a performance appraisal session lead to enhanced engagement among employees. Originality/value -The study tests the relationship between performance appraisal justice and employee engagement in the Indian context. A significant positive relationship between some performance appraisal justice dimensions and engagement has been established. To the best of the authors' knowledge, such a study is the first of its kind undertaken in the Indian context.

Over the last decade, many healthcare organizations have adopted lean thinking to reduce wastages and to improve flow efficiency in the patient flow processes. But there is limited research done on understanding the sequence to be followed by healthcare organizations to implement lean in their different departments, and on the applicability of various lean tools in different healthcare settings. This article aims to bridge this gap, map the current state of lean in healthcare and identify future research directions. Key concepts of lean thinking are introduced, and the current body of knowledge between 2002 and 2014 is explored to answer key research questions on the application of lean in different healthcare settings. Further, this article is one of the first attempts to classify healthcare services according to the service process matrix. Results show that different healthcare services pose unique challenges to lean implementation due to their inherent characteristics of service delivery. Research opportunities exist to determine the appropriate path which a hospital should follow while implementing lean, to identify the most appropriate set of lean tools and for empirically validating the benefits of lean.

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Purpose This paper aims to examine how servant leaders play an essential role in employee work role performance by assessing the mediating role of knowledge sharing and psychological empowerment. Design/methodology/approach Data was collected from a sample of 583 employees working in a public sector organization in India. Structural equation modeling has been used to test the proposed model. Findings The results contribute to new knowledge that servant leadership has a positive link to work role performance. Findings demonstrate that this relationship was partially mediated by knowledge sharing and psychological empowerment. Knowledge sharing has a positive and significant effect on psychological empowerment. Theoretical and practical implications are provided. Originality/value By identifying servant leadership as a determinant of knowledge-sharing behavior and psychological empowerment, this paper significantly supplements current research on the process through which leadership influences individual behavior and motivation toward work performance.

Risk management holds a crucial role in ensuring efficiency, predictability, and coherency in supply chain operations of an enterprise. Risks are associated with every member of a supply chain network. Thus, an end-to-end risk management approach is essential to fortify the entire supply chain network. In this paper, we consider a supply chain network consisting of suppliers, manufacturers, distributors and retailers, as the representative stakeholders. In particular, we take supply chain operational, and opportunism risks into account, and investigate the roles of flexibility, and social relationship, respectively, as a mitigation approach. We develop a multi-period network equilibrium model by considering the stakeholders' objectives of maximising profit and minimising risk. Further, the finite-dimensional variational inequality formulations are derived for the underlying network optimisation problem. An algorithm, with nice features for computations, is then applied to three simulated examples in order to illustrate the model and computational procedure as well as the types of interventions that can help the strategic decision-makers to explore quantitatively the associated profits and incurred risks in an entire supply chain network.

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