The purpose of this study was to determine the effect of product quality, price and brand awareness on consumer satisfaction at Makjus Cake shop consumers in Padang City. The number of research samples was determined based on the William Cochran formula, as many as 97 people and selected using the Purposive Sampling technique. The data used is the type of primary data obtained through the distribution of questionnaires to the people of Padang City with predetermined criteria. The analytical method used is multiple linear regression using SPSS version 21. The results of this study indicate that (1) product quality, price and brand awareness have a significant effect on consumer satisfaction at Makjus Cake shop consumers in Padang City, (2) product quality has a significant effect on consumer satisfaction. consumer satisfaction at Makjus Cake shop consumers in Padang City, (3) price has a significant effect on consumer satisfaction at Makjus Cake shop consumers in Padang City, (4) brand awareness has a significant effect on consumer satisfaction at Makjus Cake shop consumers in Padang City.
One of the effects of the Covid-19 pandemic is the recommendation to carry out online learning. This study aims to explore the constraints faced by teachers, students and parents in implementing online learning during the Covid-19 pandemic. The method of this study is a qualitative research. The respondents were teachers, students, and parents from the first grade, the second grade, the third grade, the fourth grade and the fifth grade at the state elementary school Mangunjiwan 2, Demak, Indonesia. The data were collected using interview and questionnaires and analyzed using a qualitative descriptive analysis. The results showed that the constraints experienced by teachers, students, and parents in implementing online learning during the Covid-19 pandemic include limited internet quota, network disruption internet, students without cellphones, lack of student attention, disturbed parents’ work, and teachers’ difficulty in using technology and designing attractive online learning. This study suggests teachers to increase their skill for online learning and government to support the internet for online learning.
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