The role of emotions in qualitative research receives increasing attention. We argue for an active rather than a reactive approach towards emotions to improve the quality of research; emotions are a vital source of information and researchers use emotions strategically. Analysing the emotion work of researchers in the process of gaining, securing and maintaining access to the Swedish judiciary, we propose that the emotion work involved is a type of emotional labour, required by the researcher in order to successfully collect data. The particular case of researching elites is highlighted. Emotional labour is analysed along three dimensions: 1. Strategic emotion work – building trust outwards and self-confidence inwards; 2. Emotional reflexivity – attentiveness to emotional signals monitoring one’s position and actions in the field; and 3. Emotion work to cope with emotive dissonance – inward-directed emotion work to deal with the potentially alienating effects of strategic emotion work.
Introducing a sociological perspective on judicial emotions, we argue that previous studies underemphasize structural and interactional dimensions. Through key concepts in the sociology of emotions we relate professional court actors’ emotion management to the emotional regime of the judiciary. Examples from the Swedish judiciary illustrate three main arguments: (a) The idea of rational justice as nonemotional must be investigated as a joint accomplishment including collective emotion management; (b) Judicial objectivity requires situated emotion management and empathy, orientated by emotions of pride/shame; (c) The structural dimensions of power/status mitigate feeling and display rules. The situated power of the judge is upheld by ritual deference from other court professionals. Concluding, we suggest topics to develop structural and interactional perspectives on judicial emotion.
Professional Emotions in Court examines the paramount role of emotions in the legal professions and in the functioning of the democratic judicial system. Based on extensive interview and observation data in Sweden, the authors highlight the silenced background emotions and the tacitly habituated emotion management in the daily work at courts and prosecution offices. Following participants 'backstage' -whether at the office or at lunch -in order to observe preparations for and reflections on the performance in court itself, this book sheds light on the emotionality of courtroom interactions, such as professional collaboration, negotiations, and challenges, with the analysis of micro-interactions being situated in the broader structural regime of the legal system -the emotive-cognitive judicial frame -throughout.A demonstration of the false dichotomy between emotion and reason that lies behind the assumption of a judicial system that operates rationally and without emotion, Professional Emotions in Court reveals how this assumption shapes professionals' perceptions and performance of their work, but hampers emotional reflexivity, and questions whether the judicial system might gain in legitimacy if the role of emotional processes were recognized and reflected upon.
The dominant image of judicial authority is emotional detachment; however, judicial work involves emotion. This presents a challenge for researchers to investigate emotions where they are disavowed. Two projects, one in Australia and another in Sweden, use multiple sociological research methods to study judicial experience, expression, and management of emotion. In both projects, observational research examines judicial officers’ display of emotion in court, while interviews investigate judicial emotional experiences. Surveys in Australia identify emotions judicial officers generally find important in their work; in Sweden, shadowing allows researchers to investigate individual judicial emotion experiences and expression. Evaluating the different methods used demonstrates the limitations and effectiveness of particular research designs, the value of multiple methods and the challenges for researching emotion.
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The work of stage actors has long been used as a simile for every day role playing, generating theoretical concepts to describe how people work to present themselves in general and how they manage their emotions in particular. Building on this tradition, this article analyses professional stage actors' deliberate emotion management as an embodied professionalisation process, focusing the relation between emotional experience and expression through the concepts of decoupling, double agency and habituation. Observations and interviews with theatre actors rehearsing for a role revealed how they gradually develop a capacity for double agency, decoupling the experience from the expression of emotions, which are eventually habituated in a form adapted to the role character. This process of professionalising emotion management is beneficial to the presentation of roleappropriate emotions and furthers the ability to cope with the endeavour of managing emotions at work. Implications for professions outside the artistic domain are discussed.
Like other Western legal systems, the Swedish legal system constructs objectivity as an unemotional state of being. We argue that the enactment of objectivity in situ relies on objectivity work including emotion management and empathy. Building on qualitative interviews and observations in Swedish district courts, we analyse courtroom interaction through a dramaturgical lens, highlighting tacit signals and interprofessional emotional communication aimed to secure objective procedures, while sustaining the ideal of unemotional objectivity. By analytically separating objectivity from impartiality, we show that judges’ objective performances balance empathic attunement and restrained expressions to uphold an impartial presentation. Prosecutors take pride in maintaining objectivity in spite of being partial, fostering the ability to switch between engagement and disengagement depending on the strength of the case. The requirement for legal professionals to be autonomous demands skillful inter-professional emotional attuning. Thereby, collaborative professional emotion management achieves the ideal of justice as being objective. Al igual que otros sistemas jurídicos occidentales, el sueco construye la objetividad como un estado del ser no emocional. Argumentamos que la aplicación de la objetividad in situ se apoya en un trabajo de objetividad que incluye la gestión de las emociones y la empatía. Basándonos en entrevistas cualitativas y en observaciones en juzgados de Suecia, analizamos la interacción que se da en el tribunal, destacando señales tácitas y comunicación emocional interprofesional destinada a asegurar procedimientos objetivos, a la vez que a sostener el ideal de objetividad no emotiva. Al separar analíticamente objetividad de imparcialidad, mostramos que las actuaciones objetivas de los jueces suponen un equilibrio entre la sintonía empática y la contención expresiva para defender una presentación imparcial. El requisito de que los profesionales del derecho sean autónomos demanda una sintonía emocional interprofesional. Por tanto, la gestión emocional colaborativa de los profesionales cumple con el ideal de justicia objetiva.
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