Relational communication is often neglected in group interaction research; this study argues for a need to refocus our efforts on the relational dimension of group communication. Specifically, this article uses the Interaction Process Analysis (IPA) coding scheme to investigate implications of the relational communication model. Using sequences of talk in breast cancer support group interaction, the authors examine how task messages preceding and following relational messages in conjunction with the relational messages accomplish different relational (and task) goals. Results confirm earlier claims that relational influence stems from both task and relational messages. An examination of the overlapping nature of task and relational dimensions of communication, as well as the multidimensional nature of relational messages, is likewise explored.
This study investigates how individuals perceive the message strategies of other team members and then explores how these perceptions are influenced by message function. Using a mixed-methods data collection, team interaction was coded using Bales's Interaction Process Analysis (IPA). Following the meetings, retrospective interviews were conducted to capture perceptions of team member contributions to weekly team meetings. To assess perceptual similarities and differences, team member perceptions were then compared to the IPA codes of meeting interactions. Findings advance knowledge of communication in team meetings, specifically, how and why team members interpret the same interaction in different ways. Study results have implications for improving member communication in task-focused team meetings.
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