With the transition from government to e-government, greater transparency in government accountability has occurred. However, state government budgets and performance reports are voluminous and difficult to understand by the average citizen. There is a need for government Websites to promote public trust while providing understandable, meaningful, and usable government accountability information. The public needs to have access to information that links the outcome of government spending so that government can be accountable for their spending. There are three fundamental functions for government: accountability, budgeting, and policy-making. The chapter discusses literature specifically relating to government accountability resulting in a checklist being developed to provide a mechanism for evaluation of government Websites from a technical and usability perspective. Therefore, it is not only important for a Website to have the government accountability information but to also display it in a useful and meaningful format understandable by citizens accessing the Website.
The chapter focus is on accountability and transparency through E-Government. With the increasing trend of users getting online and the opportunity for ubiquitous reach, state governments have begun to utilize social media to engage, communicate and inform their citizens. Therefore, this chapter also discusses ways to better engage citizens in government accountability and transparency discussions. With the transition from government to E-Government, greater transparency in government accountability has occurred. There is a need for government Websites to promote public trust while providing understandable, meaningful and usable government accountability information securely. The recommendations and solutions discussed are centered on enhancing E-Government transparency and citizen engagement resulting in enhanced government accountability.
With the transition from government to e-government, greater transparency in government accountability has occurred. However, state government budgets and performance reports are voluminous and difficult to understand by the average citizen. There is a need for government Websites to promote public trust while providing understandable, meaningful, and usable government accountability information. The public needs to have access to information that links the outcome of government spending so that government can be accountable for their spending. There are three fundamental functions for government: accountability, budgeting, and policy-making. The chapter discusses literature specifically relating to government accountability resulting in a checklist being developed to provide a mechanism for evaluation of government Websites from a technical and usability perspective. Therefore, it is not only important for a Website to have the government accountability information but to also display it in a useful and meaningful format understandable by citizens accessing the Website.
The chapter focus is on accountability and transparency through E-Government. With the increasing trend of users getting online and the opportunity for ubiquitous reach, state governments have begun to utilize social media to engage, communicate and inform their citizens. Therefore, this chapter also discusses ways to better engage citizens in government accountability and transparency discussions. With the transition from government to E-Government, greater transparency in government accountability has occurred. There is a need for government Websites to promote public trust while providing understandable, meaningful and usable government accountability information securely. The recommendations and solutions discussed are centered on enhancing E-Government transparency and citizen engagement resulting in enhanced government accountability.
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