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Purpose On the verge of what has been hailed as the next technological revolution, the purpose of this paper is to examine scientific and popular definitions of the social robot, reflecting on how expert and lay spheres of knowledge interact. Drawing on social representations theory, this paper aims to elucidate how social robots are named and classified, and to examine the dynamics contributing to their definition. Design/methodology/approach Scientific and popular definitions of the social robot were investigated by conducting: a systematic review of relevant articles published from 2009 to 2015 in the International Journal of Social Robotics; an analysis of the definitions retrievable from the scientific literature using Google Scholar; and an assessment of the interest in the public sphere, and of the popular definitions retrievable online (by inputting “social robot” in Google Trends, and in Google). Findings Scientific definitions of the social robot adopt two strategies, one drawing on and merging previous definitions, the other proposing new, visionary, forward-looking definitions. Popular online definitions of social robots attribute new emotional, linguistic and social capabilities to their physical body. Research limitations/implications The findings need to be confirmed by further research, given the limited size of the data sets considered, and the distortions in the data due to filters and the opacity of the online tools employed. Originality/value Both scientific and non-scientific definitions see social robots as being capable of interacting with and working for humans, but attribute them a different degree of (functional or full) autonomy. In future, any controversy over the connotation of social robots is likely to concern their sociality and autonomy rather than their functionality.

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This contribution examines levels and components of consciousness (knowledge, experiences, awareness, concerns, values) invoked by decision makers and key informants in their speeches on energy sustainability at the Italian parliament in the years 2009–2012. A socioconstructivist approach, indeed, suggests that meaning-making and negotiation processes involved in the creation of laws affect the cultural shift required for successful energy transitions. Discussions among decision makers (n¼90) and consultation with key informants (n¼93) were submitted to content analysis. Results show that levels of consciousness are low, and their increase is due to external events, but they rapidly return to the baseline when the events in question leave the agenda. Cognitive components largely prevail over affects and values. Concerns are associated with all the energy sources. The observed unbalance among the components of consciousness, although being a pragmatic rhetorical choice, opens several questions about the Italian approach to energy sustainability

Public engagement is considered a crucial process in the transition towards sustainable energy systems. However, less space has been devoted to understand how policy makers and stakeholders view citizens and their relationship with energy issues. Nonetheless, together with technological advancements, policies and political debates on energy affect public engagement as well as individual practices. This article aims at tackling this issue by exploring how policy makers and stakeholders have socially constructed sustainable energy in Italian parliamentary debates and consultations during recent years (2009-2012). Results show that societal discourses on sustainable energy are oriented in a manner that precludes public engagement. The political debate is characterised by argumentative 'short-circuits' that constrain individual and community actions to the acceptance or the refusal of top-down decisions and that leave little room for community empowerment and bottom-up innovation.

With the aim of addressing environmental concerns from an applied social psychological perspective, this study explores how regulations aimed at reducing industrial pollution contribute to short-term and long-term changes in social representations. The local river in a Valley characterised by strong interactions between industries and communities was the focus of concern. Three features of the representations were examined: images, emotional experiences and practices. The research followed a multi-method approach, using reports completed by 11-to 14-year-old school pupils and collected in three periods: 19741977; 19781980; 20072009. In the third time period, interviews and surveys were also collected. Textual data underwent lexicometric analyses and qualitative content analyses; quantitative data underwent descriptive and inferential analyses. Results show that effective regulations contributed to positive change in social representations of the river. After 30 years, however, tensions between elements of the representation are present. Images and emotional experiences of the river considerably improved, so much so that the river almost disappears from the focus of attention. Practices however are consistent with old representations of the water as noxious, indicating persistent concerns about potential pollution. Results suggest the desirability of continuing participatory engagement between citizens and local/environmental authorities, not only as new regulations are introduced but also after they have been enacted. Copyright (c) 2011 John Wiley & Sons, Ltd

In this paper we examine the use of Twitter and Facebook in two dramatic earthquakes that hit Italy: L’Aquila (in 2009) and Emilia (in 2012). Indeed, disasters disrupt everyday life and engage people in meaning-making processes aimed at recovering meaning and control of their world. In these cases, we argue that the use of social media may contribute to social representations processes and functions: cognitive coping, social sharing of emotions, preserving self-efficacy, boosting identity, and community empowerment. Different methods were adopted to examine the use of social media in the immediate aftermath, a few days after, and in the medium-long term. Differences between the events, combined with the differences between Twitter and Facebook, entailed a multiplicity of uses. Nevertheless, the analyses point to the same conclusions: by fostering new forms of communication and encounters, social media played an increasingly important role during and after the earthquakes. First, they were used for providing information and material coping, then they favored the social sharing of emotions and joint remembering, and finally they contributed to claiming voice and control. Results thus suggest that the use of social media favored different representational functions, which progressively contributed to community empowerment.