Purpose
Based on firms’ need to remain competitive and dynamic in a scenario of constant change, the purpose of this paper is to compare the actors involved in cooperation for innovation between Brazilian small- and medium-sized enterprises (SMEs) and large firms (LFs), and also in two industries/sectors, manufacturing and services.
Design/methodology/approach
To achieve this objective, the database chosen was PINTEC, with data available from 1998 to 2014. The statistical analyses performed were binary logistic regression, descriptive statistics of the variables, correlation matrix and the difference of means.
Findings
The empirical evidence show that the firm’s characteristics (SME or LF) favour the use of one type of cooperation for innovation or another, highlighting SMEs’ proximity to their clients and LFs’ structures, tending to belong to business groups and having links to training centres and technical assistance networks.
Research limitations/implications
The theoretical contribution of this study lies in the evidence that types of cooperation for innovation can vary according to firm size and the type of industry/sector, and the practical contribution lies in pointing out the importance of clients for SMEs, and for LFs the importance of business groups, technical assistance and professional training centres. The importance of suppliers in cooperation for innovation stands out in the service sector, and that of clients in the manufacturing sector.
Originality/value
This study shows that the types of cooperation to innovation can vary according to firm size and type of sector, in an emerging market and with low rates of innovation. It is emphasized that most research on the subject has been carried out in developed countries or emerging Asian ones. Therefore, this study is innovative because it shows particularities of the Brazilian market that can subsequently be observed in other emerging markets.
Baseado na necessidade que as empresas têm de se manterem competitivas e dinâmicas em um cenário de constante mutação, este estudo teórico procurou descrever a evolução do conceito de spillovers de conhecimento, apresentando para isso um quadro demonstrando sua evolução. Para realizar esta tarefa foram analisados 23 artigos de desenvolvimento teórico sobre a temática, resultantes de uma revisão sistemática da literatura sobre a teoria dos spillovers de conhecimento. A contribuição teórica deste estudo se apresenta em um quadro demonstrando conceitos, principais insights sobre o tema, autores e o surgimento de novos elementos dentro do conceito de spillovers de conhecimento ao longo do tempo.
Baseado na necessidade que as empresas têm de se manterem competitivas e dinâmicas em um cenário cada vez mais virtual, esta revisão sistemática da literatura com análise bibliométrica sobre engajamento do cliente não online e online procura evidenciar a evolução do fenômeno do engajamento do cliente na literatura científica. Este estudo abarca 295 artigos publicados nos últimos 20 anos (1999-2018), na Web of Knowledge Social Sciences Citation Index (SSCI). Para alcançar esse objetivo, este fenômeno foi dividido em dois: um refere-se ao engajamento tradicional denominado aqui de engajamento não online. O outro trata-se do fenômeno ocorrendo virtualmente, mais especificamente via internet, considerado aqui como engajamento do cliente online. Para ambos os temas foram realizadas análises bibliométricas comparando seus resultados, demonstrando a multidimensionalidade que o tema exige.
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