Abstract. Emotion is an important mental and physiological state, influencing cognition, perception, learning, communication, decision making, etc. It is considered as a definitive important aspect of user experience (UX), although at least well developed and most of all lacking experimental evidence. This paper deals with an application for emotion detection in usability testing of software. It describes the approach to utilize the valence arousal space for emotion modeling in a formal experiment. Our study revealed correlations between low performance and negative emotional states. Reliable emotion detection in usability tests will help to prevent negative emotions and attitudes in the final products. This can be a great advantage to enhance Universal Access.
In this paper, we present and discuss the evaluation of end user acceptance of a wrist device, designed to monitor vital signs and to detect adverse situations, such as falls, unconsciousness etc. and, if necessary, to alert emergency services to the wearers need. The goals of all concerned must be taken into account if the technological advances are to be of benefit to those for whom they are being designed. After the technical assessment was made, a further study of the end users views was aimed to show the acceptance levels of elderly end users to the idea of personal monitoring, its perceived usefulness in their every day lives, and their judgment of the design. This was made in the form of a questionnaire divided into five main areas: usefulness, attractiveness, usability, comfort and acceptance, and each end user was interviewed regarding their goals. Each of the interviewees regarded their own continuing independence as a primary goal; however their views as to the possibility of achieving this goal by the use of advanced technology differed. This work was completed as part of the EMERGE project, aimed at the support of elderly people in everyday life using innovative monitoring and assistance systems, with the use of ambient and unobtrusive sensors in order to increase their safety, thereby promoting a longer period of independence, a step made necessary by the demographic increase in the elderly population in Europe
Due to fundamental demographic as well as social changes, the emergency medical services (EMS) have to respond to an increasing number of geriatric emergencies. By means of some typical case histories the practical problems arising in preclinical emergency medical intervention and the central role of context factors like social isolation, reduced mental capabilities and the resulting need for help are demonstrated. It is discussed how emergency medical services (EMS) can contribute to the problems of an ageing society beyond the scope of a system which is dedicated only to the individual. One possibility is the epidemiological analysis of geriatric emergencies, the accompanying context factors and the development of an adequate infrastructure which is adapted to the needs of the elderly. The EU project EMERGE is an example of how emergency medical expertise is utilized in an interdisciplinary cooperation. An automatically working system based on ambient sensor technology is developed for early detection and prevention of emergency situations in the home environment. Supportive technology ("assisted living") should enable the elderly to live a safe and self-determined life as long as possible. Integration of this additional information into the processes of Emergency Medical Services (EMS) is the logistic prerequisite to establish a social medical assistance tailored to the needs of an ageing society.
With the rapid rate of innovation in software engineering, teaching and learning of new technologies have become challenging issues. The provision of appropriate education is a key prerequisite for benefiting from new technologies. Experience shows that typical classroom education is not as effective and efficient as it could be. E-learning approaches seem to be a promising solution but e-learning holds problems such as a lack of social communication or loose control on learning progress. This chapter describes a blended learning approach that mixes traditional classroom education with e-learning and that makes use of tightly integrated coaching activities. The concrete effects and enabling factors of this approach are discussed by means of an industrial case study. The results of the study indicate that following a blended learning approach has a positive impact on learning time, effectiveness and sustainability.
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