Building services are the elements within a building which supports the fundamental operation of a building. Efficient performance of building services able to facilitate and avoid an unnecessary aggravations to the end users. Thus, the role of building services maintenance (BSM) organization is vital during the building operation phase in order to be responsible for overall performance of the building and its services. However, in recent years the maintenance performance provided by BSM organization is lack on many aspects. In Malaysia, the performance provided by BSM organization especially in low cost flats are considered to be poor. Hence, this paper focuses on identifing the BSM problems, the cause and consequently identify critical success factors (CSFs) to be applied by the BSM organization to overcome those problems. Reviews on literatures, questionnaire survey and interview were conducted to collect the valuable data for the study. The data obtained was analyzed using frequency, mean, standard deviation and content analysis. The findings indicatethat the common BSM problems occur in low cost flats are refuse disposal, rain water disposal and fire fighting system. While, lack of expertise, long duration taken and limited numbers of staffs are among the factors identified as the causes of those problems. 10 CSF namely clear goals and objectives, workforce development and training, effetive monitoring and feedback, project team competence, dedicated resources, management planning, taking account past experience, good interdepartmental communication, education on new technologies and clients expectations are identified to solve the challanges facing by the maintenace organization which causes various BSM problems. The 10CSF identified based on the opinion given by 24 interviewees from various Local Authorities. A low cost flat managed by Kuala Lumpur City Hall located at Cheras was used as case study. This study expected to help respective parties to overcome the BSM problems in the low cost flats.
Incorporating maintainability during the building design is essential to increase overall performance of the building including quality and cost as; the management and operation process of facilities can have a significant impact on cost, health and safety, energy and quality. As a result, a more effective and efficient building facility will be turned over during the post occupancy stage. Literature review reveals that there is a need to implement maintainability during the building design phase; mainly due to the increasing life-cycle cost of the building facilities. A critical review of the literature has been carried out to explore the consideration of maintainability during the building design and subsequently identifies a set of criteria and indicators to be applied during the building design phase to achieve cost effective building maintenance. Thus, this paper opted a four-round Delphi questionnaire survey to identify the relevant design for maintainability criteria and indicators to achieve cost effective building maintenance. 8 designs for maintainability criteria along with the indicators for each of the criterion have been identified. These design for maintainability indicators help the building architects to incorporate maintainability practice during the building design phase and thus help to achieve cost effective maintenance. This paper aims to address the long pending quest of incorporating maintainability during the building design phase and consequently achieve cost effective building maintenance.
Incorporating facility management (FM) knowledge in the building design is essential to increase overall performance of building including quality and cost as; the management and operation process of facilities can have a significant impact on energy, cost, health and safety, and quality. As a result, a more efficient and sustainable facility will be turn over during the post occupancy stage. Thus, this paper explores the consideration of FM during design stage and its influence on achieving sustainability of building facilities in post occupancy phase, and subsequently identifies a set of criteria to evaluate the potential of FM to achieve sustainability of building facilities. A critical review of the literature has been carried out for the purpose of identifying the said variables. Literature review reveals that there is a need to review FM potential of the design during the design phase; mainly due to increased life cycle cost, environmental impact, impact on health and safety and quality of the building facilities during the service life. This paper aims to address the long pending quest of poor awareness of the FM function among the designers and forms the basis for achieving FM sustainability of building facilities.
The importance of maintainable designs has long been recognised. However, considering maintenance right from the beginning of choosing building material is rare. Building material selection without considering maintainability had posed greater maintenance problem in the post occupancy stage of building which have been emphasised by several researchers and practitioners in the construction industry. Conversely, the criticality of this issue to the implementation of maintainability in building material selection has yet to be empirically explored in the Malaysian perspective. As an effort to shed light into this issue, a questionnaire survey was carried out to architects, building maintenance engineers and structural engineers in Malaysia. Thus, this article discusses the benefits of implementing maintainability in material selection, the factors that thwart the implementation of maintainability in material selection, and the level of awareness and knowledge of practitioners in the construction industry on maintainability in material selection. Frequency calculations were carried out. The findings of this study is hoped to shed light to architects, building maintenance engineers and structural engineers on the critical aspects that demand examination and consideration of selection of maintainable building material in Malaysia.
Maintainability of building facilities partially relies on the materials selection as their potential to resist defects from common deterioration, ease maintenance, and minimise maintenance cost can be improved throughout their designed life. Therefore, it is highly critical that during the design stage, scores of material options are identified and analysed for their suitability to achieve maintainability during post construction occupancy. This article identify a set of criteria to evaluate facade materials as to their potential contribution to post construction maintainability in built environment. Ten maintainable façade material selection criteria which is durability, cleanability, material sustainability, compatibility and suitability, health and safety, material economy, material availability, functional performance, thermal performance and acoustical had been identified by using NVIVO and content analysis on 40 selected articles. This initial findings will provide a review on the maintainability attributes that needed during selecting façade material to ensure successful implementation of design maintainability.
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