The purpose of this study is to examine the effect of the relationship between marketing, service quality, and satisfaction on customer loyalty of Bank Syariah Mandiri in Banyuwangi district. The samples consist of 150 customers of Bank Sharia Mandiri Banyuwangi. Samples were chosen by accidental sampling. Data were analyzed using multiple regression. The research findings reveal that relationship marketing, quality of service, and customer satisfaction have positive and significant effect on customer loyalty.

This study investigates the mediating effect of emotional intelligence on the relationship between motivation, compensation, satisfaction, work climate and employees’ performance. The sample consists of 96 field officials who were the government employees specializing in coping with the eradication of Dengue Hemorrhagic Fever (DHF) in the district of Jember, Indonesia. Results using path analysis reveal that all examined variables positively and significantly affect employees’ performance. The study finds that emotional intelligence mediates the relationship of work motivation, compensation, work satisfaction, and work climate with employees’ performance.

Research explores the most appropriate strategies which are made to develop women as UMKM Actor at Ambon City. The field review shows that for business development, the UMKM Actor must increase the entrepreneurship capability by emphasizing on the empowerment aspect of public economic because both are very important features for UMKM Actor at Ambon City. Research method is qualitative method. Data collection techniques involve interview, observation and documentation. The first informant is selected by purposive sampling. Next informant is selected through snowball sampling, while the final informant is based on the satiation rate of information, in wich no more variance of information is required. Data collected from the field are analyzed using Spradley Model. Domain analysis technique is the first step, and continued by taxonomy technique. Interview, observation and documentation are conducted over the artisan of pearl mollusk, fish trader and entrepreneur of fumed fish, who are mostly women. The supporting interview and documentation from related agencies at Ambon City are also considered. Research recommends the business development strategy which is expected to be the guide to the similar business development works and the empowerment effort for the women of UMKM Actor at Ambon City.

This paper examines the adoption of e-commerce system models in the rural tourism sector. Rural tourism business infrastructure barriers be resolved with application ride sharing system named 'Terater’ and e-payment with the name ‘E-bajer’. Research using qualitative methods to explore information from the subject of the research. The existence of a model system for Ride Sharing such Go-jek in 50 cities in Indonesia, able to inspire the TERATER initiator, community, adopt e-commerce system as a model of service to visitors. The utilization of e-commerce helps a lot and makes it easy for rural home industry to market and Transaction. In the E-Commerce systems can guarantee the existence of real data and real money. The results of the research can be used to initiate the expansion of the adoption of e-commerce systems in the development of regional tourism its main tourist village. Keywords: E-Commerce, Tourism Village, Gojek

The objective of this research is to analyze the influence of production, exports price, exchange rate, Grateks-2/Gernas policy, and export duties policy on cocoa exports in South Sulawesi using data from 1986 until 2015 and employing an analysis technique of Error Correlation Model (ECM). This study has already found that cocoa production, exports price, long-terms and short-terms exchange rate give a positive influence, while the production rate gives a significant influence on cocoa exports in South Sulawesi. It means that during the analysis time period, the production rate still shows a significant influence on cocoa bean export. However, if regarded from the data development in 2010, the exports development of cocoa bean actually showed a steady decrease since 2011. On the other hand, the production increased at that time, if further analyzed with long data so can be projected that the relationship of production with cocoa bean exports will be totally different along with the growth of domestic industry. Later on, Grateks-2/Gernas policy of cocoa shows a different result. This variable has a positive and negative relationship between long-term and short-term period respectively, and both of them have a significant influence or not enough evidence. The exports duties have a negative and significant influence. This result can be seen both in the long-term and short-term period meaning that the government policy of PMK Number 067/PMK.011/2010 of applying export duties work well to switch exports from cocoa bean to produced cocoa, this matter can be seen from the development of produced cocoa production, applied capacity development and investment in produced cocoa production drastically increasing every year.