The mediating role of emotional intelligence in the employees performance

Hendrawijaya, Arief Tukiman; Gumanti, Tatang Ary; Sasongko,; Puspitaningtyas, Zarah

doi:10.21511/ppm.16(1).2018.14

Cited by 6 publications

(4 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…In contrast, studies have confirmed the negative impact of occupational stress on emotional intelligence [ 36 , 37 ]. A study reported the positive mediating effect of emotional intelligence in the relationship between occupational variables and the Job performance [ 38 ]. Hence, emotional intelligence can improve nurses’ job performance by mediating the negative effect of occupational stress on their performance.…”

Section: Conceptual Framework and Development Of Hypothesesmentioning

confidence: 99%

Evaluation of occupational stress and job performance in Iranian nurses: the mediating effect of moral and emotional intelligence

Alinejad,

Parizad,

Almasi

et al. 2023

BMC Psychiatry

View full text Add to dashboard Cite

Background Nurses’ Job performance could be affected by occupational stress. Previous studies reported contradictory results in this regard. Factors such as moral and emotional intelligence could impact occupational stress. However, the extent of any mediating effect is unclear. Thus, this study aimed to determine the effect of occupational stress on nurses’ Job performance and the mediating impact of moral and emotional intelligence. Methods This cross-sectional study was conducted in Urmia teaching hospitals (Imam Khomeini, Motahari, Taleghani, Kosar, and Seyed al-Shohada Hospitals). Six hundred twenty-one nurses were selected using quota sampling from February 2022 to April 2022. Data were collected using demographic questionnaires, the Nursing Stress Scale, Paterson’s Job Performance Questionnaire, Siberia Schering’s Emotional Intelligence Standard Questionnaire, and Lennik and Keil’s Moral Intelligence Questionnaire. Data were analyzed using SPSS ver. 23 and SmartPLS ver. 2. Results Occupational stress had a positive, direct, and minor effect on nurses’ job performance (β = 0.088, t-value = 2.245, p < 0.01). Occupational stress had a positive and direct impact on moral intelligence (β = 0.161, t-value = 2.945, p < 0.01) and a negative and direct effect on emotional intelligence (β = -0.351, t-value = 7.484, p < 0.01). Occupational stress negatively and indirectly affected job performance through moral intelligence (β =—0.560, t-value = 14.773, p < 0.01). Occupational stress also positively and indirectly impacted job performance through emotional intelligence (β = 0.098, t-value = 2.177, p < 0.01). Conclusions Occupational stress slightly affects nurses’ job performance, and emotional and moral intelligence mediates the impact of occupational stress and improves nurses’ job performance. Low occupational stress improves nurses’ job performance, but too much occupational stress could harm nurses’ job performance. Healthcare administrators should work to help reduce nurses’ occupational stress and improve their job performance by adopting practical strategies to help nurses manage and control their stress. Holding stress reduction classes, eliminating the nursing shortage, reducing working hours, reducing workload, and providing financial and spiritual support to nurses would be recommended. It is also recommended to provide theoretical and practical emotional and moral intelligence-oriented courses for nursing students and hold training workshops for nurses to improve their emotional and moral intelligence.

show abstract

Section: Conceptual Framework and Development Of Hypothesesmentioning

confidence: 99%

Evaluation of occupational stress and job performance in Iranian nurses: the mediating effect of moral and emotional intelligence

Alinejad,

Parizad,

Almasi

et al. 2023

BMC Psychiatry

View full text Add to dashboard Cite

show abstract

“…A study by Hendrawijaya, Gumanti and Puspitaningtyas (2018) examined the prominent factors that affect the employees' performance. The study used a sample of 96 government officials assigned to cope with Dengue Hemorrhagic Fever (DHF) in the District of Jember, Indonesia.…”

Section: Empirical Review Of Literaturementioning

confidence: 99%

Managers’ Emotional Intelligence Skills and Organisational Performance in Selected Telecommunication Companies in Lagos State, Nigeria

Anyim

Ilesanmi

2019

tmuj

View full text Add to dashboard Cite

This study examines emotional intelligence skills and organisational performance in the Nigerian telecommunication sector. To achieve the objective of the study, survey research design was used for data collection. The study relied heavily on quantitative method by using a structured questionnaire which was administered on the employees of three selected telecommunication companies, MTN Nigeria, Airtel and Globacom at their Head offices respectively. The study adopted stratified sampling technique to administer Five hundred and thirty-three (533) questionnaires with three hundred and forty-two (342) (i.e. 64 percent) valid responses. The Cronbach’s Alpha reliability test of all the variables indicated 0.87. Data gathered were analyzed through descriptive and inferential statistics. The findings revealed that Managers’ emotional intelligence skills have no significant effect on organisational performance. The implication of this finding is that most managers in private sector tends to be interested in regulations, monitoring and evaluating subordinate’s performance without caring for their feelings and emotions. Therefore, it is recommended that the telecommunication companies should expose their managers to trainings that focus on the acquisition of emotional intelligence skills all in a bid to achieve their corporate objectives.

show abstract

“…Asimismo, se detectó que la IE tiene una relación significativa con el desempeño de los colaboradores, lo cual se refleja en el rendimiento de la organización, y tiene a la motivación como parte del proceso (Guajala, 2017;Kamassi et al, 2019;Chand et al, 2019;Sastre y Danvila, 2017;Rezvani et al, 2019;Miao et al, 2017;Boohene et al, 2019;Sony y Mekoth, 2016;Akintayo y Babalola, 2012;Hendrawijaya et al, 2018). Por otro lado, para Miao et al (2019), la IE se relaciona con la calidad del servicio por parte de los colaboradores, sin que el género marque distinción alguna.…”

Section: Introductionunclassified

Untitled

2022

3C Empresa

View full text Add to dashboard Cite

El sector vinícola es de extraordinaria relevancia en España, no solo desde el punto de vista económico o medioambiental, sino también desde el social y cultural. En este trabajo de investigación para Gil Family Estates (empresa española del sector vinícola), se presentarán resultados de un estudio de mercado con tres enfoques: Neuromarketing, cualitativo y cuantitativo. El objetivo principal de esta investigación se basa en el conocimiento y comprensión de que factores influyen a la hora de catar un vino dependiendo del tipo de botella y, como segunda parte, analizar que tipo de etiquetas son mas atractivas para los consumidores. De esta manera determinaremos la disposición que tendrán las personas a la hora de comprar los vinos de Gil Family Estates. Mediante el uso de técnicas de neuromarketing -respuesta galvánica de la piel para registrar la excitación emocional, seguimiento ocular para identificar dónde miran los consumidores y electroencefalografía para interpretar las reacciones emocionales-combinadas con la técnica de investigación cualitativa (entrevistas en profundidad con todos los consumidores), podremos conocer los recuerdos naturales y sugeridos. Con este estudio se comprobará dos variaciones del vino de Gil Family Estates (Amona) en cuanto a percepción del envasado y gusto. Además, se comprobará lo acertado o no que han sido el cambio de las etiquetas de otros dos vinos de la bodega, Tridente y Atteca.Los resultados indican una respuesta favorable ante los cambios hechos por la marca para mejorar su estética y también por otra parte, conocimientos importantes en cuanto a la comparación de uno de sus vinos frente a otro de la competencia.

show abstract

The mediating role of emotional intelligence in the employees performance

Cited by 6 publications

References 10 publications

Evaluation of occupational stress and job performance in Iranian nurses: the mediating effect of moral and emotional intelligence

Evaluation of occupational stress and job performance in Iranian nurses: the mediating effect of moral and emotional intelligence

Managers’ Emotional Intelligence Skills and Organisational Performance in Selected Telecommunication Companies in Lagos State, Nigeria

Untitled

Contact Info

Product

Resources

About