The purpose of this study is to explore the implementation of provisions of the domestic air transport regulations provided in the 2009 Civil Aviation Act. The method is a library research that study the scheduled air transportation including the requirement of the establishment of airlines; capital of air transport business entities, aircraft ownership and operation requirements, share holder composition, bank guarantee requirements, aviation human resources; tarif's regulations including passenger's tariff, passengers' protection, best practices; non-scheduled air transportation; general aviation and air transportation pioneer has been fully implemented and compliances with the airlines. It is concluded that the provision of air transport regulation provided in the Civil Aviation Act of 2009 has been fully implemented and compliances with the airlines in Indonesia.
This study examined at the effects of ethical leadership, job chracteristics, and individual factors on airline employees’ job satisfaction. It makes use of samples of the airline employees from a Indonesia airline company. From the results of structural equation modelling analysis, ethical leadership and job chracteristics were found positive effect on airline employees’ job satisfaction as well as ethical leadership were found positive effect on airline employees’ job chracteristics. In addition, leaders are also more likely to choose employees who are able to work independently and see the value of their own work and work with an ethical environment.
Activities to build information management which is conducted by establishing the National Logistics Cluster for Disaster Management (KLASNASLOG PB) in Indonesia have been carried out by the National Disaster Management Agency (BNPB) as a non-departmental government agency in collaboration with other stakeholders and humanitarian agencies since 2014. The aim of this research is to understand the activities of KLASNASLOG PB formation in Indonesia during 2014 - 2016. This research was conducted using qualitative and fishbone analysis to describe clearly regarding the KLASNASLOG PB formation activities in accordance with PERKA BNPB No. 10, 2012, “Logistics Assistance Management in Emergency Status Disaster” and PERKA BNPB No. 3, 2016, “Emergency Response Command System”. BNPB has established KLASNASLOG PB for the first time in Indonesia on December 10, 2016, in Pidie Jaya Regency, Aceh Province.
The purpose of this study is to explore the implementation of provisions of the domestic air transport regulations provided in the 2009 Civil Aviation Act. The method is a library research that study the scheduled air transportation including the requirement of the establishment of airlines; capital of air transport business entities, aircraft ownership and operation requirements, share holder composition, bank guarantee requirements, aviation human resources; tarif’s regulations including passenger’s tariff, passengers’ protection, best practices; non-scheduled air transportation; general aviation and air transportation pioneer has been fully implemented and compliances with the airlines. It is concluded that the provision of air transport regulation provided in the Civil Aviation Act of 2009 has been fully implemented and compliances with the airlines in Indonesia.
This research aims to identify the impact of e-service quality on repurchase intention of on-line travel agencies, especially in DKI Jakarta. On-line travel agency is a travel website (e-commerce) providing various services related to tourism, such as: on-line transportation and hotel bookings and entertainment. On-line travel agency also serves as an alternative option in addition to the conventional ones. This research employed quantitative approach. The data was gathered by distributing on-line questionnaire to 96 online travel agencies users as the samples. The data was then analyzed by using simple linear regression through SPSS 23. The result shows that e-service quality is in good category while repurchase intention is in very good category. The correlational value between e-service quality and repurchase intention is in the strong category and the percentage that shows e-service quality affects significantly positive to repurchase intention of 62,1% while 37,9% as the other variables not examined in this research.
Era industri 4.0 yang bercirikan smart automation yang dipicu dengan pengembangan Information and Communication Technologies (ICT) telah merubah pola bisnis di dunia dari offline menjadi online. Kesiapan mahasiswa sebagai generasi muda untuk menghadapi era industri tersebut harus dipersiapkan dari sekarang. Kesiapan SDM merupakan suatu persyaratan dasar untuk dapat bersaing di pasar bagi mahasiswa setelah menamatkan pendidikan. Persaingan bergeser menjadi manusia melawan mesin. Salah satu pelatihan soft skill dapat diterapkan kepada mahasiswa melalui UKM MENWA. Penelitian ini dilakukan dengan menggunakan pendekatan kualitatif. Hasil yang didapat adalah character building yang berbasis leadership, problem solving dan collaboration merupakan suatu competitive advantage bagi mahasiswa dalam era industri ini. Character building sebagai suatu proses atau usaha yang dilakukan untuk membina, memperbaiki dan membentuk tabiat, watak, sifat kejiwaan, akhlak, insan manusia sehingga menunjukkan perangai dan tingkah laku yang baik berlandaskan nilai Pancasila serta membutuhkan suatu konsistensi swa disiplin. Di sisi lain, character building berupa swa disiplin yang sudah terbentuk juga dapat dipergunakan untuk menurunkan radikalisme - sebagai paham atau aliran yang menginginkan perubahan atau pembaharuan social dan politik dengan cara kekerasan atau drastis - di institusi pendidikan MENWA mempunyai peranan penting dalam mengimplementasikan pendidikan character building sebagai soft skill yang telah diperoleh dengan kebutuhan di era industri 4.0.
The upturn of internet technology presents a practical and low-fare online motorcycle taxis service which becomes a solution under a high demand of Indonesian society regarding traffic issue. Fare strategies continue to be carried out by the online transportation companies in order to create customer satisfaction and to win the competition. This research aims to find the impact of Grab-Bike fare offered towards the students of Management and Business Faculty, Institute of Transportation and Logistics Trisakti. The method used in this research is survey by distributing questionnaires to 100 respondents. The using of standard regression linear analysis technique aims to examine hypothesis with the support of SPSS software. The result of this research is showing that Grab-Bike fare positively and significantly influenced the satisfaction of the students of Management and Business Faculty, Institute of Transportation and Logistics Trisakti.
Passengers' satisfaction of service quality at airports are becoming increasingly important as air traffic grows. This research investigated passengers' perceptions of satisfaction at Halim Perdanakusuma International Airport, Jakarta, Indonesia.This study aims to find alternative solution models through exploring and analyzing the data and information concerning the influence of service quality on customer satisfaction. The method in this research is descriptive and verificative with data analysis using simple linear regression. This study sample of 100 respondents, with simple random sampling method with the entire population of passengers in Halim Perdanakusuma International Airport, Jakarta. Using SPSS 24 version, the analize find that all instruments validand reliable.The research shows that service quality has influence positive significant through customer satisfaction. This study has some limitations so that further research can be carried out to develop the research model. The result of this research suggests to expand the study on its analysis unit in order to give wider contributions to studying customer satisfaction especially for passenger satisfaction in airport.
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