No abstract

The digital age causes significant changes in the business environment. As one of the most important components of the modern business environment, technological environment and information technology (IT) influenced the development of many areas of business. The most notable changes are happening in the production of hardware and software, and industrial production, but also in the management where decision support systems have long been in use. Within the management, IT receives a special role in human resources management. Electronic Human Resource Management (e-HRM) is a concept which involves the use of Web-based technologies for providing the services regarding the human resource management in the organization, and to which access have a wider range of organization`s stakeholders -starting from the HRM department, via managers to employees. The aim of this paper is to highlight the importance of the concept of e-HRM, its most important features, advantages, potential drawbacks, as well as to show the level of usage of e-HRM in Serbia. The methodology of the paper includes theoretical analysis of the available literature and data on e-HRM and empirical analysis of data on the use of e-HRM in organizations in Serbia. The analysis was conducted on the database of Cranet research in 2015/2016 by using the SPSS software. The authors point out that e-HRM is a kind of innovation that promotes, develops and facilitates the practice of HRM, both for the department of human resourcesand for managers and employees.

Psychological contract represents the implicit assumptions of the employees (or employer) regarding the content of their mutual exchange in addition to those that is specified in the formal employment contract. In the case of breaching it, many negatively consequences could arise. One of them is the lower level of job satisfaction. In the study that has been conducted we tried to find out the answer whether the psychological contract breach in unfavorable economic conditions negatively influences job satisfaction as it is has been found in the most studies conducted in developed countries. The research method that we used was the case study method. In order to test the hypothesis we used ANOVA test and linear regression. The results of the study showed that psychological contract breach negatively influences job satisfaction of employees despite the unfavorable economic conditions in which they work.

This paper examines the impact of employees' commitment on the productivity of organizations in the Republic of Serbia. Employees' commitment represents the willingness of employees to make efforts for the benefit of the organization and the desire to remain in them. It can be seen as: affective, continuous and normative commitment. Affective commitment reflects a belief in the goals of an organization and a willingness to actively participate in its development; normative commitment reflects a sense of obligation on employees to remain in the organization while continuing commitment is due to employees' assessment that leaving the organization causes greater costs than benefits. Previous research shows that all types of commitment have a major impact on the performance of organizations. As the number of empirical studies on this topic in Serbia is limited, this paper examines the impact of each type of organizational commitment on the productivity of organizations in Serbia, as well as the impact of the overall commitment. The aim of the paper was to identify the types of organizational commitment that have the greatest impact on the performance of organizations in Serbia and to propose measures to HR managers whose implementation can improve the operations of domestic organizations. The starting point of the paper was that employees' commitment has a statistically significant effect on organizational performance. To verify the validity of this assumption, a primary survey was conducted. 169 employees of 17 organizations in Serbia were surveyed. By applying correlation and regression analysis methods, it has been proven that overall organizational commitment, as well as its certain types, have a positive impact on the productivity of organizations in Serbia, with the impact of normative commitment on performance greater than other types of commitment. At the same time, the contribution of continuous commitment to the performance of organizations in Serbia is negligible (statistically insignificant). In line with the obtained results, recommendations for human resources managers in Serbia are proposed. The theoretical implications of the paper are reflected in filling the gap in the national literature in the field of organizational commitment, while the empirical implications are reflected in the mechanisms and measures that are proposed at the end of the paper.

Organizational citizenship behaviour is a form of employees' behaviour where employees go beyond their formal duties required by job description. Despite the fact that this form of behaviour is not recognized or accepted by the reward system, employees are ready to put in an extra effort in order to achieve organizational goals. However, the readiness of employees to manifest this form of behaviour is not completely unconditional. Numerous empirical studies suggest that such behaviour can be encouraged by employees' job satisfaction, fulfilment of their psychological contract, perception of a high level of organizational justice in the company, support provided to them, etc. Having in mind the importance of this form of employees' behaviour, precisely from the point of view of employers, as well as the factors that influence it, this paper examines the impact of employees' job satisfaction on the level of their organizational citizenship behaviour on the example of the companies in Serbia. The paper starts with three hypotheses. The first and second hypotheses are that employees in companies in Serbia are satisfied with their jobs and that they demonstrate organizational citizenship behaviour. These assumptions were tested using the t-test. The third hypothesis is that employees' satisfaction with their job has a positive effect on their organizational citizenship behaviour. In order to test this hypothesis, methods of correlation and multiple regression analysis were used. The analysis is based on data obtained by primary research realized during 2019. In the research, 244 employees participated. The research showed that there is a positive relationship between respondents' job satisfaction and organizational citizenship behaviour, as well as the positive impact of job satisfaction on organizational citizenship behaviour of employees. This paper's contribution is twofold. First, it provides empirical data regarding the job satisfaction and organizational citizenship behaviour of employees in companies in Serbia. Second, it adds to the existing literature from this field by proposing strategies for increasing the employees' job satisfaction, which will lead to increasing the employees' willingness to manifest organizational citizenship behaviour.