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Traceability is crucial for many activities in software and systems engineering including monitoring the development progress, and proving compliance with standards. In practice, the use and maintenance of trace links are challenging as artifacts undergo constant change, and development takes place in distributed scenarios with multiple collaborating stakeholders. Although traceability management in general has been addressed in previous studies, there is a need for empirical insights into the collaborative aspects of traceability management and how it is situated in existing development contexts. The study reported in this paper aims to close this gap by investigating the relation of collaboration and traceability management, based on an understanding of characteristics of the development effort. In our multiple exploratory case study, we conducted semistructured interviews with 24 individuals from 15 industrial projects. We explored which challenges arise, how traceability management can support collaboration, how collaboration relates to traceability management approaches, and what characteristics of the development effort influence traceability management and collaboration. We found that practitioners struggle with the following challenges: (1) collaboration across team and tool boundaries, (2) conveying the benefits of traceability, and (3) traceability maintenance. If these challenges are addressed, we found that traceability can facilitate communication and knowledge management in distributed contexts. Moreover, there exist multiple approaches to traceability management with diverse collaboration approaches, i.e., requirements-centered, developer-driven, and mixed approaches. While traceability can be leveraged in software development with both agile and plan-driven paradigms, a certain level of rigor is needed to realize its benefits and overcome challenges. To support practitioners, we provide principles of collaborative traceability management. The main contribution of this paper is empirical evidence of how culture, processes, and organization impact traceability management and collaboration, and principles to support practitioners with collaborative traceability management. We show that collaboration and traceability management have the potential to be mutually beneficial-when investing in one, also the other one is positively affected.

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Large-scale system development companies are increasingly adopting agile methods. While this adoption may improve lead-times, such companies need to balance two trade-offs: (i) the need to have a uniform, consistent development method on system level with the need for specialised methods for teams in different disciplines (e.g., hardware, software, mechanics, sales, support); (ii) the need for comprehensive documentation on system level with the need to have lightweight documentation enabling iterative and agile work. With specialised methods for teams, isolated teams work within larger ecosystems of plan-driven culture, i.e., teams become agile "islands". At the boundaries, these teams share knowledge which needs to be managed well for a correct system to be developed. While it is useful to support diverse and specialised methods, it is important to understand which islands are repeatedly encountered, the reasons or factors triggering their existence, and how best to handle coordination between them. Based on a multiple case study, this work presents a catalogue of islands and the boundary objects between them. We believe this work will be beneficial to practitioners aiming to understand their ecosystems and researchers addressing communication and coordination challenges in large-scale development. CCS CONCEPTS• Software and its engineering → Agile software development; Collaboration in software development; Documentation; • General and reference → Empirical studies;

Practitioners are poorly supported by the scientific literature when managing traceability information models (TIMs), which capture the structure and semantics of trace links. In practice, companies manage their TIMs in very different ways, even in cases where companies share many similarities. We present our findings from an in-depth focus group about TIM management with three different systems engineering companies. We find that the concrete needs of the companies as well as challenges such as scale and workflow integration are not considered by existing scientific work. We thus issue a call-to-arms for the requirements engineering and software and systems traceability communities, the two main communities for traceability research, to refocus their work on these practical problems.