Purpose The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of KM in public sector is at its nascent stage. This forms the motivation of the present work; this paper aims to analyze and understand the intricate relationship between KM processes and public sector firm performance in terms of operational, quality and innovation performance. Design/methodology/approach A comprehensive KM processes–performance framework consisting of seven constructs (four constructs of KM processes and three constructs of KM performance) and their underlying factors was developed through an extensive literature review. The employee perceptions of these seven constructs were captured on a five-point Likert scale using a country-wide survey in the UAE public sector. The 270 valid responses captured were then used to first validate the KM framework and then test the hypothesized relationships between KM processes and KM performance. Findings The findings show that all four KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use) had a positive and significant impact on operational, quality and innovation performance of public sector in the UAE. Research limitations/implications The findings confirm the validity and reliability of all the seven constructs and their underlying factors and the assessment framework. Overall, this study fills a gap in the literature about applying/implementing a KM framework for the public sector and therefore significantly contributes toward the theoretical advancement of the field. However, the study does acknowledge the use of perceptual measures of individual employees as a limitation instead of more objective measures to capture the impact KM processes on KM performance. Practical implications The strong and significant impact of KM processes on firm performance is expected to provide the impetus for practitioners and policymakers to implement and leverage from KM processes and improve firm performance in the public sector. Originality/value A comprehensive development, validation and assessment of a KM framework for the public sector has not been attempted previously anywhere, let alone UAE, and hence constitutes the novelty of this work.
Supply Chain Management: an International Journal y C h a i n M a n a g e m e n t : a n I n t e r n a t i o n a l J o u 1 Green supply chain management: An empirical investigation on the construction sector Abstract Purpose: Curtailing the adverse environmental impacts of the construction sector is one the major challenges of the twenty-first century. However, despite the significance of this problem, the limited efforts so far to tackle the negative impacts associated with this particular sector have been largely fragmented and disjointed. Given that the net green outcome of a construction project is the sum total of the efforts undertaken at the various supply chain stages (from the initial design to the endof-life demolition) by different stakeholders, the green supply chain management (GSCM) approach is seen as a way forward toward streamlining the fragmented efforts at greening the sector. This forms the motivation of the present work, which aims to develop, validate, and apply a multidimensional GSCM framework for the construction sector.Design/methodology/approach: A comprehensive GSCM assessment framework consisting of nine constructs (external and internal drivers; external and internal barriers; core and facilitating GSCM practices; economic, environmental and organizational performance implications) and their underlying factors was developed through an extensive literature review. Using data collected through a structured questionnaire, the framework was validated, and the relevance/appropriateness of each construct and its underlying factors, along with the hypothesized relationships between the constructs, were assessed separately for each supply chain stakeholder. Findings:The findings confirm the validity and reliability of the constructs and their underlying factors as well as the assessment framework. In general, the implementation of green practices has had a positive impact on the environmental, economic, and organizational performance for all stakeholders, while the extent of the green practices implemented depends on the relative strength of the drivers and barriers. Research limitations/implications:This study fills a gap in the literature about applying/implementing GSCM in the construction sector. Practical implications:The findings provide practitioners, policy makers, and organizations associated with the UAE construction sector, as well as the construction sector in general, insight into all key aspects of GSCM.Originality/value: A comprehensive survey-based assessment of GSCM for the construction sector has not been previously attempted and constitutes the novelty of this work.
The research paper presents a hierarchical sustainability framework for evaluating the barriers to the adoption of green supply chain management (GSCM) in the United Arab Emirates (UAE) construction sector. A total of 32 barriers to the adoption of GSCM are identified through extensive literature review and expert interviews with academics and industry professionals. The barriers are grouped on the basis of literature and expert opinion to form 12 criteria. Since the nature of the identified criteria is complex and interdependent; an Interpretive Structural Modeling (ISM) technique is applied to develop a structural model. Driving and dependence power analysis (DDPA) is used to classify and identify the critical barriers. The developed sustainability framework offers a strong and efficient evaluation technique in decision making for policy makers and stakeholders by means of identifying and prioritizing the critical barriers. The barriers identified are also classified as external and internal barriers to the organization and will help policy makers to focus on specific barriers which are important to the adoption of GSCM in the UAE construction sector. The framework has the potential to be applied to other countries across industries.
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