Purpose
E-government is new to the public administration sector of Abu Dhabi and it is rapidly expanding. The purpose of this paper is to explore the factors that might motivate citizens to adopt the e-government public services provided by the Government of Abu Dhabi Emirate. The insights of the study will help government leaders to plan the delivery of public services effectively.
Design/methodology/approach
The study surveyed 638 United Arab Emirates (UAE) citizens living in three main districts of the Abu Dhabi Emirate. The research used an exploratory factor analysis that conforms the validity of the theoretical model to the data collected, confirmatory analysis to extract the latent factors and both multiple regression and structural equation modelling to test the research hypotheses.
Findings
The finding revealed that internet trust and performance expectancy was the strongest predictors of intention to use e-government services. Effort expectancy, facilitating conditions and trust had a positive influence on behavioural intention (BI). However, social influence (SI) did not have a significant effect. Gender, age and experience did not affect the relationship between SI and BI. It was also found that BI to use e-government services had a significant influence on the actual use of e-government sites.
Practical implications
When the government gets to know the major factors that affect the adoption of e-government services in Abu Dhabi, it can maximise its returns on ICT infrastructure investments by providing efficient service that could be adopted by the citizens.
Originality/value
The research has theoretical and practical value. Though the unified theory of acceptance and use of technology (UTAUT) model has previously been used in organisational settings, the present study uses a modified version in the context of citizens’ acceptance and use of e-government services. The present study thus provides an extension of the UTAUT model that could be suitable for developing countries such as the UAE.
The purpose of the study was to review privacy and security concerns and their impact on eGovernment adoption in Dubai. The research analyzed the literature on e-Government, security and privacy concerns of e-Government adoption and the legislative provision relating to privacy and security protection. A survey on e-Government user concern on privacy, security and ease of use was also carried out. The data for the survey in this research was collected from 190 respondents in Dubai. The results of the analysis revealed that perceived security, privacy and perceived ease of use were important constructs in e-Government adoption. The analysis of legal framework showed that the Federal Constitution, the Penal Code, the new Data Protection Act and the Computer Crime Act could be used to address various privacy a n d security concerns. Thus it is important that the policy makers facilitate an appropriate awareness campaign of the existence of both information privacy and security protection to attract more participation towards the e-Government services.Keywords: e-Government Adoption, Privacy, Security, Dubai Laws Introduction:
Corporate governance seeks to ensure a fair return on the investment and it also establishes incentives and procedures that meet the interests of shareholders while respecting other stakeholders' interests in the organization. Corporate governance has become one of the hottest topics of discussion in the circle of regulators, practitioners and academic in the aftermath of recent financial crisis. The financial crisis pint points the lack of corporate governance practice and that many institutions have taken heed to ensure compliance of corporate governance to win back the confidence of investors and regulators. Well-developed theories like agency theory, stewardship theory, hegemony theory and transaction cost theory could be used to understand the concept of corporate governance. The aims of this research are to anlayse the concept of corporate governance and see the level of adherence to corporate governance in emerging economies. The research also endeavors to link the cultural influence in the adoption of corporate governance. As there are only limited researches so far on the corporate governance and related issues in emerging markets, this research would contribute to the existing knowledge by filling the gap on corporate governance in emerging markets.
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