Websites become essential means for most universities to communicate, exchange of relevant information and enable transactions among their stakeholders. Therefore, website accessibility accessible website is crucial to students to ensure equal access to of the university's information regardless of their physical disabilities and other possible limitations. This study reports the web accessibility of 20 Malaysian public universities based on AChecker and WAVE. The results suggest a relatively low level of compliance to the guidelines as specified in WCAG 2.0 and Section 508. Among the aspects that deserve immediate attention are the provision of text alternatives for any non-text contents, keyboard accessibility and colour contrast. Other concerns such as navigation, adaptability, input assistance, compatibility, empty link and empty heading can be further improved. Regardless of low conformance, most websites extensively integrated some of the accessibility features as set out by Section 508. Overall, this study offers meaningful insights, particularly to web developers for better compliance with the standards while designing their websites.
Research on the strategic Information Systems (IS) planning is typically concentrated on large firms. However, the outcomes of this research may not be sufficient to adequately apply to Small and Medium Enterprises (SMEs). Responding to the limited body of work in SMEs with respect to strategic IS planning, this research aims to fill the gap in the body of literature. Having limited resources available, financially and technically, strategic IS planning is getting more crucial for SMEs. Prior work suggests that a high level of internal competencies such as IT leadership by the owner or the top management of the firm are important for progressive IT development to take place in SMEs. Having said that IS is getting paramount for firm’s survival to optimize IS effectively, it is incumbent to investigate the factors influencing strategic IS planning amongst the SMEs. This study contributes to research and practice by providing indepth insights into the IS planning processes in SMEs with a particular focus on the roles of top management and users. Researchers can use these results, which are somewhat different from larger organizations, to revise IS planning phases.
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