With the development of mankind and in particular, the advances in the medical field, it is required to make an appeal to humanize health care and to render higher quality services. Medical care quality must be based on activities that assure accessible and equitable health services offered by skilled professionals, taking the available resources into account, and make the user be satisfied with the medical care provided. The present paper was aimed at reflecting on the need of integration of technical elements and objective and subjective processes involved in quality and at putting emphasis on its subjective element, that is, the satisfaction that represents the subjective experience derived from the met or unmet expectations of an individual. The evaluation of satisfaction does not only allow obtaining an excellence indicator but also an excellence tool.
Camino Verde (the Green Way) is an evidence-based community mobilisation tool for prevention of dengue and other mosquito-borne viral diseases. Its effectiveness was demonstrated in a cluster-randomised controlled trial conducted in 2010–2013 in Nicaragua and Mexico. The Nicaraguan arm of the trial was preceded, from 2004 to 2008, by a feasibility study that provided valuable lessons and trained facilitators for the trial itself. Here, guided by the Template for Intervention Description and Replication (TIDieR), we describe the Camino Verde intervention in Nicaragua, presenting its rationale, its time and location, activities, materials used, the main actors, modes of delivery, how it was tailored to encourage community engagement, modifications made from the feasibility study to the trial itself, and how fidelity to the process originally designed was maintained. We also present information on costs and discuss the place of this study within the literature on implementation science.Trial registration
ISRCTN27581154.
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