Introduction: Descriptive data indicate a high burden of chronic illness among immigrant women in Switzerland. Little is known about how immigrant women with chronic illnesses experience healthcare services. This paper presents a methodological approach theoretically informed by Sen's capability approach and Levesque's framework of access to healthcare to study patient-reported experiences (PREs) of Swiss healthcare services among immigrant women with chronic conditions. Methods: We conducted 48 semi-structured qualitative interviews in Bern and Geneva with Turkish (n = 12), Portuguese (n = 12), German (n = 12), and Swiss (n = 12) women. Participants were heterogenous in age, length of stay, SES, and educational attainment, illness types and history. We also conducted semi-structured interviews with healthcare and social service providers (n = 12). Interviewed women participated in two focus group discussions (n = 15). Interviews were transcribed verbatim and analyzed using Atlas.ti software, based on Gale et al.'s framework approach. Findings informed three stakeholder dialogues in which women as well as healthcare providers and policymakers from various territorial levels participated. Results: Our methodological approach succeeded in integrating women's perspectives-from initial data collection in interviews to identify issues, focus group discussions to increase rigor, and stakeholder dialogues to develop tailored recommendations based on PREs. Discussion: This is one of the first studies in Switzerland that used PREs to research healthcare services and healthcare needs among immigrant women with chronic illnesses. This paper provides new insights on how to better understand existing challenges and potentially improve access to and quality of care.
National ceremonies are often designated as a means of crafting or strengthening the ‘national identity’ of the participants, thanks to their potentially emotional effects. This article seeks to examine in greater detail the relationship between emotions, ‘national identity’ and performance. First, it presents evidence from the literature to demonstrate the crucial role played by emotions in the process of national identification, then highlights the conditions responsible for generating these. Second, it explores these issues by adopting an oral history approach in relation to the demonstrations organised by Albanian‐speaking migrants from Yugoslavia in Switzerland in the 1980s. This approach makes it possible to explore issues from the participants' own perspective. The marchers' narratives not only provide a taste of the demonstrations' excitement but also provide clues about the conditions that lead to the emotions they experienced. They are particularly insistent about locating the demonstrations within a much broader life picture.
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