This paper is an outcome of a workshop that addressed the question how soundscape research can improve its impact on the local level. It addresses a number of topics by complementing existing approaches and practices with possible future approaches and practices. The paper starts with an analysis of the role of sound annoyance and suboptimal soundscapes on the lives of individuals and concludes that a good soundscape, or more generally a good sensescape, is at the same time pleasant as well as conducive for the adoption of healthy habits. To maintain or improve sensescape quality, urban planning needs improved design tools that allow for a more holistic optimization and an active role of the local stakeholders. Associated with this is a gradual development from government to governance in which optimization of the soundscape at a local (administrative or geographic) level is directly influenced by the users of spaces. The paper concludes that soundscape research can have a greater impact by helping urban planners design for health and pleasant experiences as well as developing tools for improved citizen involvement in local optimization.
Software development is increasingly heading in the direction of combining agile software development practices and outsourcing software development to external vendors worldwide. The resulting agile global outsourced software development (AGOSD) projects are characterized by applying agile methods to distributed environments, which results in several problems for collaboration and coordination. Specifically, communication between the project participants has been found to be a major challenge in distributed environment. Therefore, our study investigates the problem of improving communication in distributed settings by identifying suitable communication practices for usage within AGOSD projects. Based on an extensive literature review, our study (1) provides an overview of adequate practices for usage in AGOSD and (2) points out differences to traditional communication practices of agile software development (ASD) projects used in collocated, non-distributed environments. research question guides our study: "How do communication practices for agile software development differ from communication practices for usage within agile global outsourced software development projects?"To answer our research question, we conducted a structured and comparative literature review on communication practices within ASD and AGOSD projects based on the guidelines of Webster and Watson [15] and Levy [16]. We analyzed the existing literature on both ASD and AGOSD projects and identified a total set of 42 communication practices for usage within both ASD and AGOSD. After identifying and analyzing the practices, we conducted
The outsourcing of information technology to external providers has been a phenomenon for organizations around the world since decades. The main reasons for this trend are, for example, cost reductions through scaling, the temporary inclusion of specific skills in the own organization as well as the joint development of innovative solutions with an external partner. The client organization ''RetBa,'' a major private insurance company, was facing serious quality and performance issues in the delivery of the workplace services. Hence, in 2005 they decided for an outsourcing solution aiming at moving the responsibility for managing IT workplace services for over 50,000 seats worldwide to the external service provider ''EuTu.'' Over the years, the outsourcing project faced several problems due to the lack of performance and delayed delivery of services by the service provider EuTu. To solve these quality issues and avoid further failures, in 2011 RetBa appointed Scaleit Consulting, a third-party advisor. Scaleit Consulting had the responsibility to identify the causes for these issues, revise the workplace strategy, and support RetBa in the communication with the service provider.
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