This study aims to determine which dimensions have a significant effect on customer satisfaction and to find out which service dimensions are the main priority to be improved using the E-Servqual method. The E-servqual method is the method used to measure the quality of services provided online. The dimensions of E-servqual that will be used in this research are system availability, fulfillment, efficiency, privacy, compensation, responsiveness, and contact. Collecting data in this study by distributing questionnaires with the respondent's criteria, namely JD.ID E-Commerce users. The results of this study indicate that the variables of efficiency, system availability, compensation, and responsiveness have a significant effect on JD.ID consumer satisfaction while fulfillment, privacy, and contact variables have no significant effect on JD.ID consumer satisfaction
The research was conducted with the aim of examining the influence of financial literacy, financial knowledge, financial attitudes and personality on financial management behavior. The subjects in this examine were Micro, Small and Medium Enterprises (MSMEs) in Banyumas Regency with a population of 8,542 MSMEs and the sample in this observe was 159 MSMEs. Information were dissected the utilizing validity test, reliability test, descriptive analysis, classical assumption test, and multiple regression test. The study demonstrates that financial literacy, financial knowledge, financial attitudes, and personality traits have a significant and positive impact on financial management behavior. Based on this research, financial management behavior for MSME is very important, MSME must understand how important it is to understand financial literacy, financial knowledge, financial attitudes and personality. Thus, some Banyumas MSMEs have implemented good financial management behaviors and can be an example for other MSMEs.
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