The COVID-19 pandemic impacted the socio-economic sectors since the end of 2019. Indonesian’s Government issued the large-scale social restrictions policy to limit the industrial activities. This study aimed to investigate the difference of the health, safety, and environment (HSE) implementations among Indonesian companies, before and during the disruption risk of COVID-19 pandemic according to the use of personal protective equipment (PPE). It used a random sampling, involved 1,027 workers from various sectors of Indonesian companies. Hypothesis tests used are ANOVA and t-test method. The level of HSE compliance changed quite significantly when the COVID-19 outbreak emerged. The results explained, there is no significant difference in HSE compliance based on company location, company risk level, and position of a respondent in the company. However, there is a significant difference between companies that have a HSE division and a HSE Management System certificate with the company who did not have any. The recommendations of HSE improvement formulated using a Safety Model Canvas and a Focus Group Discussion conducted to convey the jazz scenario in the next normal. This study suggests the priority order for HSE improvement strategy in a company is commitment, responsibility, engagement and involvement, leadership, competence, information and communication, to organizational learning.
This research is motivated by the case of Telkomsel internet package product competition which is still quite high, where many competitors, both retail players and big players from outside the region enter the Merangin zone area. This study uses quantitative method. Data was collected through a questionnaire which was distributed to 85 respondents at reseller outlets who shopped for Telkomsel products at Telkomsel TAP Merangin. The analysis was carried out by processing data using SPSS 26.0 for windows, then proceeded with validity, reliability, classical assumption tests, multiple linear regression analysis and hypothesis testing using t-test and f-test. The results of the study obtained that the price and quality of Telkomsel internet package products had an effect on resellers’ outlet loyalty, in which there was a simultaneous influence between price and product quality on customers’ loyalty. In the perspective of Islamic economy, price and product quality will have a significant effect on customers’ loyalty, with ethical pricing based on good product quality so that it shows honesty that can increase customers’ trust and they will not be deceived so that their confidence becomes more stable because their rights are protected.
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