Serials Coordinator, described the procedures and benefits of implementing a table of contents delivery service at the William Madison Randall Library at the University of North Carolina at Wilmington. The TOC delivery service underwent a rethinking after a major budget cut at UNCW. The impact of the budget cut on the TOC delivery service and resulting reorganization of positions and workflow were also discussed.
Kay Johnson and Maribeth Manoff described the various ways in which the University of Tennessee Libraries provide e-journal access to its patrons. The early history of e-journal cataloging at UTL was given followed by the methods currently used. Notes, fields, and subfields used in the bibliographic records, and the E-Journal Wizard, which was developed by UTL personnel, were explained in detail. Johnson and Manoff gave an excellent description of how article aggregated and title aggregated databases are handled via Hooks-to-Holdings.
The University of Massachusetts Amherst has experienced a period of significant growth in its electronic resources during a period of financial and staffing cuts. Leslie Horner Button described how the library has managed during this difficult time. She compared the costs of providing electronic access to those of providing print materials including cost of content and cost of staff support. Button also examined the similarities and differences in the workflow for providing access to print and electronic journals.
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