How can we comprehend people who pay for an experience marketed as painful? On one hand, consumers spend billions of dollars every year to alleviate different kinds of pain. On the other hand, millions of individuals participate in extremely painful leisure pursuits. In trying to understand this conundrum, we ethnographically study a popular adventure challenge where participants subject themselves to electric shocks, fire, and freezing water. Through sensory intensification, pain brings the body into sharp focus, allowing individuals to rediscover their corporeality. In addition, painful extraordinary experiences operate as regenerative escapes from the self. By flooding the consciousness with gnawing unpleasantness, pain provides a temporary relief from the burdens of self-awareness. Finally, when leaving marks and wounds, pain helps consumers create the story of a fulfilled life. In a context of decreased physicality, market operators play a major role in selling pain to the saturated selves of knowledge workers, who use pain as a way to simultaneously escape reflexivity and craft their life narrative.
Purpose-Multisensory stimulation is integral to experiential consumption. However, a gap persists between recognition of the importance of multisensory stimulation and the research techniques used to study the effects of such stimulation on consumption experiences. This article draws on sensory anthropology to narrow the gap. Methodology-Sensory anthropology has the potential to help consumer researchers understand multisensory stimulation and its effect on consumption experiences. To highlight this potential, ethnographic fieldwork is reported for two related experiential settings: yacht racing and adventure racing. Findings-It is shown how consumer researchers can apply concepts and data collection techniques from sensory anthropology to derive powerful insights into consumption experiences. A set of guidelines and examples derive from embodied concepts associated with sensory anthropology, namely: kinesthetic schema, bodily mimesis, the mindful body, and local biology. These concepts are used to comprehend how consumers experience sensations phenomenologically, understand them culturally, and reenact them socially. Practical Implications-By acknowledging and engaging the senses, researchers acquire embodied information that would not be evident from conventional interview, survey or experimental data. Sensory anthropology adds to what is known from psychological, social and cultural sources to enable organisations to differentiate their offerings by means of the senses and sensory expressions, not only in yacht and adventure racing but potentially in many other experiential settings, such as travel, shopping, entertainment and immersive gaming. Originality/Value-This article offers distinct and original methodological insights for consumer researchers by focusing on concepts and data collection techniques that assist the study of experiential consumption from an embodied and corporeal perspective.
Body Worlds is a hugely popular exhibition that claims to offer a reverential and educational experience of the 'real human body' through the display of plastinated dead human bodies. However, because they are posed, staged, and composed of significant nonhuman artifice, plastinates are ambivalently 'real' as human bodies, let alone 'real' as humans. Plastinates are as much nonhuman as human, and neither category fully accounts for them. In this article, I discuss the consequences of this for feminist theory. Approaches in feminist theory that reify, either implicitly or explicitly, a human/nonhuman binary framework are challenged by plastinates. I show that locating plastinates within either ontological category, though not fully accounting for them, enables feminist critiques of the exhibition; however, these categories also paradoxically permit forms of violence with which feminists are typically concerned. In this way, I argue that plastinates force feminist thought to the very interface of the human/nonhuman divide. When applied to Body Worlds, these concepts at best form a heuristic ontological hinge whose angle is determined by ethical and political commitments, illustrating the ways in which key ontologies should be seen as political strategies more or less amenable to feminist goals, but not more or less true. I argue that what lies at the crux of this hinge, in the case of plastinates, is death, and suggest that Body Worlds demands that the interface of death with life become a key feminist concern.
In this article we elaborate on the connection between organizational isolation and misbehaviour. Drawing on 47 interviews with elite chefs we make a twofold contribution to the misbehaviour literature. First, we conceptualize misbehaviour amongst chefs as a potentiality engrained into the geography of the kitchens they work in. Drawing on Smith (1987), we call this a geography of deviance. Through this concept we show that misbehaviour can be inscribed into a place, through structures that create feelings of invisibility, alienation and detachment. Second, we make sense of chefs' misbehaviour by using Turner's theory of normative communitas. Via this framing misbehaviour is cast as a ritualized component of an anti-structural way of being, where the kitchen is simultaneously apprehended as an instrument of social withdrawal and a symbol of deviance around which the community pivots. Through these contributions we help to crystalise the relationship between organizational isolation and misbehaviour, particularly in the context of chefs and kitchens.
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