Background: Research suggests that gamification can increase work engagement by providing employees with a sense of autonomy, competence, and relatedness, and by creating a fun and engaging work environment. Gamification is designed to increase consumer and employee engagement and see that they holistically collaborate to achieve a shared vision. The concept of gamification is as old as learning itself, just that the use of the terminology “Gamification” is of a recent origin. Methods: This article focuses on the impact of gamification in various organizations and simultaneously sees its relationship with job engagement and productivity. A primary investigation was done to determine the nexus between the various variables and data collection from 400 respondents working in various fraternities of the economy from both public and private domains from countries in the Gulf region. The structural equation model and SPSS has been inferred to analyse the results. Results: The study results show that variable such as perceived adoption and usefulness in the gamified system is significantly associated with job engagement. Similarly, employee’s recognition and perceived motivation have a positive impact on productivity. The study identified job engagement mediating factor to enhance organisational productivity in a gamified system. Conclusion: The effectiveness of gamification in enhancing work engagement may depend on factors such as the design of the gamification system, the preferences and motivations of individual employees, and the organizational culture and goals. The findings have significant implications for insight into how employees in the service sector are aware of the gamified working environment and react to the system through work engagement and productivity.
Management is the process of accomplishing the activities efficiently and effectively with the help of human capital. The manpower in any sector is made to sail through a saga of productivity and profitability under the efficient captainship of the managers. This research paper gives insight into the implications of transactional analysis and ego states of the managers rendering the services in the companies of the IT sector in the Coastal Karnataka. To accomplish the objectives of the study, Transactional Style Inventory-Manager (TSI-M) is administered to the respondents, and scoring is done considering the Operating Effectiveness Quotient (OEQ). The research paper highlights that the demographic variables have a major influence on the interpersonal skills of the managers. It is found out that various ego states are predominant among managers, and the lowest state is the creative child ego state. The research concludes that by conducting transactional analysis-based leadership training, the productivity of employees can be enhanced in the future.
Purpose – The goal of this study is to break down hospital service quality (SQ) into its different components from the patients point of view in Indias healthcare organizations. Design/methodology/approach – To acquire patient perceptions, the study uses a questionnaire-survey methodology. Statistical approaches such as correlation and multiple regressions were used to analyse the data collected.. Findings – Because patients are unable to completely assess the technical quality of healthcare treatments, they prioritise trustworthiness and safety. The study also found that in order to get a holistic view of their offerings, hospital service providers must first understand the demands of patients.. Research limitations/implications – Due to a low response rate and other operational constraints, the study only recorded the perceptions of service receivers – patients – and the sample size of the study – 200 patients and the studys results are dependent on the nature and number of respondents. Practical implications – By comparing the mean values of the categories of Service quality, hospital administrators can benchmark their facilities against those of their competitors. The study also allows for a comparison of government and private hospital performance in terms of services provided.
Women have achieved great success in penetrating all fields at the social level, businesses, innovations and industries and have been able to compete with men in achieving the top positions in various sectors while maintaining her position as a mother and housewife. (Clark, 2013) Moreover, achieving a balance between work and home management is one of the challenges women face today. The work life balance is really difficult to be managed, especially in the presence of infants who need special care with a lack of cooperation from many employers, a large number of studies conducted on woman's samples from the Middle East and related to the balance between work and home indicated that 37% of employers support working women to achieve balance between work and home, indicating that 63% of employers have no desire to cooperate with working women's, thus increasing the difficulties and challenges of achieving balance between work and home life. (Friedman & Greenhaus, 2014).
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