This qualitative research aims to study current impacts and agreement of benefits perceived from tourism in Chiang Saen District of Thailand. This is a case study that collected data by purposive sampling and used structured interview as a research tool. The in-depth interview was conducted with 26 interviewees who are involved in tourism and logistics. The findings illustrate the current impacts covering economic, sociocultural, and environment dimensions. The total impact demonstrates the most positive impact as income generation for investors, with environmental impact being harmful to the area. There are both agreements and disagreements of perceived benefits from tourism and logistics.
Introduction-the perception of tourists is a crucial way to reflect the quality of infrastructure in the World Heritage Sites (WHSs), which would be continually developed to remain the tourism demand and to sustain the WHSs themselves. Aims-the research aims to study the perceptions of foreign tourists pertaining to the infrastructure in the World Heritage Historic Town of Sukhothai, Thailand. Method-this empirical qualitative research uses the structural interview form as a research tool for face-to-face interviews with 41 foreign tourists using purposive sampling. Results and interpretation-the findings show that the access and ease of walkways were the key infrastructure issue that was unpopular amongst tourists; and others crucial factors were unfolded. Tourists from different demographics contributed to the same perceptions, thus indicating a critical issue for the development of this tourist destination.
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