Purpose The purpose of this paper is to study the attitudes of higher education employees to the change with Lean at public universities in Morocco in order to determinate the factors of resistance to change and to look for the motivating factors that encourage these employees to participate in change project with Lean. Design/methodology/approach A questionnaire sent to all administrative and technical staff of higher education at five public universities in Morocco during year 2019. This study has analyzed both a person-oriented approach and a variable-oriented approach and characterized by using Lewin’s change model to manage change with Lean. Findings The results show that individual, organizational and group factors have a positive impact on employees’ attitudes toward change with Lean but individual factors are more important than other factors. Research limitations/implications The research is limited to universities in Morocco and mainly public universities. It is only interested in the first stage in the change process with Lean (unfreezing). Understanding employee attitudes, determining motivation factors and the causes behind resistance to change before embarking in change journey with Lean Higher Education (LHE) enables the public universities in Morocco (management) to better prepare for change by reducing resistance to change to create a favorable climate to implement LHE. Originality/value The majority of research works to date focus on implementation of LHE without giving interest to the preparation of the organizational change, this last is very much requested to determine the driving and restraining forces in order to reduce the resistance to change that is the main reason of failure of many change programs. This paper attempts to determinate the factors of resistance to change which allows to the public universities in Morocco to overcome them before moving to the changing stage.
Purpose – The purpose of this paper is to study how a general standardized processes assessment capability/maturity model, such as Capability Maturity Model Integration (CMMI), can be combined to a standardized benchmark of logistics processes best practices, such as FD X50-604, to propose a new approach that evaluates logistics processes capability/maturity. Design/methodology/approach – First, an analysis study of CMMI model and X50-604 standard is performed. In order to prove their coherence, a deep comparative analysis of CMMI and X50-604 practices is conducted. As illustration, the paper focuses on a particular application of this approach to evaluate capability/maturity of distribution logistics activities. An industrial case study that aims the validation of this particular application is finally conducted in a furniture company. Findings – The authors estimate that the paper findings provide an operational guide for industrials to evaluate their distribution processes that is a practical, verifiable, repeatable and extensible to other logistics process areas and an interesting opportunity to evolve the standard FD X50-604 regarding CMMI requirements to assess capability/maturity of logistics processes. Originality/value – In general, the few capability/maturity-driven models analyzed in literature present some limits that do not allow their diffusion in the industrial level, especially in logistics. This study proposes a new approach based on standards that provide an operational guide for industrials to evaluate their distribution processes based on capability/maturity concept.
The purpose of the paper is to review the practice of the theory of inventive problem solving (TRIZ) in Green Supply Chain (GSC) problems and to identify new research challenges focusing on the question: "To what extent is it necessary to evolve TRIZ tools, methods and theoretical grounding for addressing GSC inventive problems?" First, a review of the past contributions of TRIZ based methods to GSC problem resolution is presented. As the result of the papers review did not provide a comprehensive understanding of the limitations and areas of potential application of TRIZ in GSC, three experiments were conducted to complete the literature review, in order to provide a more comprehensive answer to the posed question and identify research challenges. The experiments addressing GSC problems were also conducted to explore to what extent the more mature metamethods of classical TRIZ, namely ARIZ 85 A, C and the related sub-methods, can be used as in GSM problems. The examples were chosen to explore types of GSC problems that were not yet addressed with TRIZ. The experiment results highlight limitations on the use of the TRIZ in GSC inventive problems, which were not mentioned in the GSC literature. Moreover it highlights the limitation of using the more mature meta-methods of TRIZ (ARIZ 85A and ARIZ 85C) when the conflict to overcome contains more than two evaluation parameters and one action parameter. Finally, research challenges to overcome the limitations and to improve the use of TRIZ in GSC inventive problems are stated. Among them, methods for quickly establishing the existence of classical TRIZ contradictions or for informing the problem solver when no TRIZ contradictions are present in a given inventive problem in GSC should be proposed. Such methods would permit determining whether ARIZ 85C could be used and avoid a long and fruitless search for a system of contradictions. Find alternatives to the algorithms proposed in the past to be able to establish the generalized contradictions of inventive problems. Make evolve meta-methods ARIZ 85C or substitute it with methods which can address the inventive problems that cannot be treated by ARIZ 85C.
The purpose of this research work is to provide supply chain managers with a formal and generalizable approach that furnishes accurate guidelines to achieve a 2D performance integrating both Lean and Green. Despite the fact that several research works have been conducted in the framework of Lean and Green, at a conceptual level, the relationship between both paradigms is still ambiguous. Furthermore, the literature revealed a lack of relevant and generalizable approaches that explicitly demonstrate how to successfully implement Lean and Green in a relevant and integrated way. Since risks are the main obstacles disrupting performance, this research work addresses the identified gap by proposing a risk management approach (RMA) for Lean Green performance in a supply-chain context. Risk cannot be managed if not well-identified; hence, a rigorous literature investigation was conducted to define this concept in a supply-chain context. Later, risk was introduced into Lean and Green aspects. Subsequently, through a comprehensive review of previous risk identification studies, a novel classification of supply chain risks in a Lean Green context was provided. At a corporate level, risks often include several sources that cannot be treated at once. Therefore, a risk assessment analysis was performed, employing an analytic hierarchy process for its ease of use and broad adaptability. The output of this analysis provides visibility for an organization’s position toward performance goals and underlines crucial risks to be addressed. The risk treatment process was upgraded in this approach to a detailed analysis that aims at investigating the root causes behind the prioritized risks. Deployment of the approach on a corporate level revealed that treating a risk may negatively affect treating another. Indeed, thinking Lean is not necessarily Green, which stands with the fact that Lean Green supply chain challenges may outstrip classic optimization methods and techniques; therefore, its management requires innovative approaches. Thereby, our findings support the applicability and efficiency of the Theory of Inventive Problem Solving (TRIZ) in this setting. Although the case study focused on a specific company, the developed framework can be customized to fit different cases.
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