Purpose – The purpose of this paper is to study how a general standardized processes assessment capability/maturity model, such as Capability Maturity Model Integration (CMMI), can be combined to a standardized benchmark of logistics processes best practices, such as FD X50-604, to propose a new approach that evaluates logistics processes capability/maturity. Design/methodology/approach – First, an analysis study of CMMI model and X50-604 standard is performed. In order to prove their coherence, a deep comparative analysis of CMMI and X50-604 practices is conducted. As illustration, the paper focuses on a particular application of this approach to evaluate capability/maturity of distribution logistics activities. An industrial case study that aims the validation of this particular application is finally conducted in a furniture company. Findings – The authors estimate that the paper findings provide an operational guide for industrials to evaluate their distribution processes that is a practical, verifiable, repeatable and extensible to other logistics process areas and an interesting opportunity to evolve the standard FD X50-604 regarding CMMI requirements to assess capability/maturity of logistics processes. Originality/value – In general, the few capability/maturity-driven models analyzed in literature present some limits that do not allow their diffusion in the industrial level, especially in logistics. This study proposes a new approach based on standards that provide an operational guide for industrials to evaluate their distribution processes based on capability/maturity concept.
To position itself in a market where competition is very aggressive, an emergent company must develop an information system that is efficient, progressive, resilient, sustainable and reliable in order to cover all relevant activities within the corporation. Our goal is to raise awareness about a concept called interoperability and its role in increasing the production efficiency of the companies within their respective industries. The intent of the interoperability approach is to create interaction and communication between several internal and external company systems via a message sending and data sharing framework. The aim of the design is to simplify the exchange of data and to make process collaboration easier. Our architecture is based on a mediator information system with a business service as its key component. This service drives the process of data exchange and orchestrates business process collaboration. To achieve this target the service must adapt to execution contexts. Index Terms -Interoperability, Mediator information system, Service, SOA.978-1-4673-0248-7/11/$26.00 ©2011 IEEE
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