Employee Engagement is an important strategy on increasing company performance. The aims of this research is to elaborate influences of  leadership styles and work- life balance to the employee engagement; also influence of employee engagement to the employee performance. To achieve this aim, the data was collected from 204 employees using questionnaire as instrument of research. The collected data was analyzed using SPSS and Structural Equation Modeling. This research conducted in  steel industry. From this research can be concluded that  work-life balance   have most significant influence to employee engagement, and employee engagement have strong influence to the employee performance. By increasing leadership  styles and work-life balance , the company could improve employee engagement. Therefore, the company management can utilize this research result for increasing employee performance and  company competition.

No abstract

Jakarta as the capital city of Indonesia has the highest level of mobility. Also, Jakarta is highly dependent on some buffer zones such as Bogor, Depok, Tangerang, Bekasi, and Serpong for economic growth. Effective and efficient transportation is needed for adequate Mobilization of the buffer zone population to Jakarta. The commuter line is the best transportation company for an excellent mobilization. This research was conducted at PT Kereta Commuter Indonesia. The customer loyalty factor of Commuter line KRL is mostly influenced by service quality service and customer satisfaction. The objective of this research is to measure the positive effect of quality service and customer satisfaction on customer loyalty. The method used in this research is structural equation modeling using Lisrel 8.8 with 215 respondents. The data obtained from this research shows that there is positive influence of service quality on customer satisfaction with value 0.50, service quality influences customer satisfaction with 0.50 value, service quality has the influence on customer loyalty with value 0.10, and customer satisfaction has the effect on customer loyalty with value 0.66.

No abstract