Purpose Enterprise social media platforms provide new ways of sharing knowledge and communicating within organizations to benefit from the social capital and valuable knowledge that employees have. Drawing on social dilemma and self-determination theory, the purpose of this paper is to understand what factors drive employees’ participation and what factors hamper their participation in enterprise social media. Design/methodology/approach Based on a literature review, a unified research model is derived integrating demographic, individual, organizational and technological factors that influence the motivation of employees to share knowledge. The model is tested using statistical methods on a sample of 114 respondents in Denmark. Qualitative data are used to elaborate and explain quantitative findings. Findings The findings pinpoint towards the general drivers and barriers to knowledge sharing within organizations. The significant drivers to knowledge sharing are: enjoy helping others, monetary rewards, management support, management encourages and motivates knowledge sharing behavior and knowledge sharing is recognized. The significant identified barriers are: change of behavior, lack of trust and lack of time. Practical implications The proposed knowledge sharing framework helps to understand what factors impact engagement on social media. Furthermore, the article suggests different types of interventions to overcome the social dilemma of knowledge sharing. Originality/value The study contributes to an understanding of factors leading to the success or failure of enterprise social media drawing on self-determination and social dilemma theory.
Purpose – Entrepreneurial learning through formal growth-oriented training programs for SME managers promises to enhance the growth competences and growth intentions of the enrolled managers. The impact of such programs, however, depends on who enrolls since initial competence and growth-intention levels vary significantly. Potential participants may suffer from limited ability to transform new knowledge into practice, absence of growth intention and too high or too low a prior competence level to be able to benefit substantially. Selection and self-selection processes therefore have a bearing on the extent to which such programs result in additionality, i.e. improved growth performance compared to non-intervention. The paper aims to discuss these issues. Design/methodology/approach – Selection and self-selection processes are explored through a study of a large-scale training program for growth-oriented managers of small Danish firms. This program has, from 2012 to 2015, trained about 700 SME managers. Data are currently available for 366 of these participants. This evidence is compared with survey results from a randomly selected control group of 292 growth-oriented SME managers in the same firm-size group. The data were analyzed through descriptive statistics and logistic regression analysis. Findings – A number of selection and self-selection biases were identified in the analysis. While some of the identified biases did not seem to conflict with the ambitions of this growth program, others potentially have consequences for the additionality of the program. Originality/value – The paper is the first systematic study of the importance of who enrolls in training programs for SME managers.
Part 3: Creating Value through ApplicationsInternational audienceBased on an empirical quantitative study, this article investigates employee motivation in Danish companies and aims at determining which factors affect employees’ knowledge sharing through social media in a working environment. Our findings pinpoint towards the potential social media have for enhancing internal communication, knowledge sharing and collaboration in organizations, but the adoption is low, at this point, due to mainly organizational and individual factors. Technological factors do not seem to affect employees’ motivation for knowledge sharing as much as previous research has found, but it is the influence from the combination of individual and organizational factors, which affect the adoption of the platforms. A key finding in the study is that knowledge sharing is not a ‘social dilemma’ as previous studies have found. The study shows a positive development in employees’ willingness to share knowledge, because knowledge sharing is considered more beneficial than to hoard it
Purpose – The purpose of this paper is to investigate the role of the special interests of key decision makers in entrepreneurship policy formation at the national level. The core question is: what is the role that special interests play in a situation with significantly improved evidence through a growing number of high-quality international benchmark studies on entrepreneurial performance. Design/methodology/approach – An ethnographic method is applied to analyse in depth the 2005 decision by the Danish Government to shift from a volume-oriented to a growth-oriented entrepreneurship policy. This decision process is an extreme case since Denmark has world-class evidence of its entrepreneurial performance. Findings – Even in such a well-investigated country, which since 2000 has had a pioneering role in the development of the Global Entrepreneurship Monitor study and international register-based studies, the special interests of a few top-level politicians and civil servants have significantly influenced the decision to shift the overall policy. These special interests guided the interpretation of the ambiguous evidence provided by these two benchmark studies. Practical implications – Policy makers are made aware of the need to take a critical view on international benchmark studies, asking what is studied and how and realising that “the truth” about a country’s entrepreneurial performance cannot be found in just one study. Originality/value – The theoretical value of this paper is its challenge to the widespread rationality view in the entrepreneurship policy field and a deepened understanding of how the pursuit of special interests is related to ambiguous evidence and system-level rationality.
Purpose – Organizing entrepreneurship policy efforts is not an easy task. There are often several different actors involved, and their efforts towards improving conditions for entrepreneurs may be more or less organized. The purpose of this paper is to investigate the organizational archetypes of local entrepreneurship policy, across a number of factors relating to coordination mechanisms and outsourcing. Design/methodology/approach – The study is based on a survey of 77 Danish municipalities, covering 79 per cent of the total population, and their entrepreneurship policy structures. A two-step cluster analysis has been performed to identify taxonomies of entrepreneurship policy organizations. Findings – The findings reveal four different clusters: arm’s length coordination; arm’s length decoupling; internal centralization; and arm’s length centralization. Moreover the study reveals a link between these archetypes and the effectiveness of the local entrepreneurship policy delivery structure, suggesting that some structures may be more effective than other. Originality/value – The paper shifts the focus from policy formulation to organization, showing the importance of organizational structure for better performance. Specifically, the paper illustrates how lack of reaction to the environment leads to underperformance. Moreover, the paper draws the attention towards these new taxonomies, which are of value not only to academia but also to the political world.
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