Teaching and learning of chemistry involves scientific tests and experiments that take place in laboratories. It involves using hazardous chemicals and equipment posing risks and health hazards to the users. Hence, the users should be thoroughly versed with laboratory safety practices. Therefore, an attempt to understand the safety practices in chemistry laboratories in schools have been examined in this study.The data were collected administering a mixed method. Both descriptive and inferential statistical tools were used to analyse quantitative data while qualitative data were analysed thematically. Congruency of the eight predetermined themes was established by triangulating the quantitative and qualitative data using Statistical Package for Social Sciences version 21.The results indicated that the schools had good safety practices with adequate laboratory facilities and safety skills. The schools were also aware of emergency planning and chemical storage and labeling. However, schools lacked properly trained safety practitioners. It was also observed that chemicals and waste materials were disposed of without treatment. Further, it was also observed that there were shortages of safety gloves and goggles fume hood and pipette fillers.The study recommends school administrators, chemistry teachers, and laboratory assistants to procure unavailable items required for the safe conduct of chemistry laboratory activities. The study further recommends the Ministry of Education (MoE) to provide training to chemistry teachers and laboratory assistants on the safe handling of hazardous materials and on first aid techniques to address accidents.
Since 1914 education in Bhutan has progressed by leaps and bounds, however, the quality of education system has alwaysbeen a matter of inquiry and onfrequent question. Hence, there havebeen numerous efforts to help improvethequality of education in the last decade. Also deriving inspiration from the His Majesty the King, Jigme Khesar Namgyel Wangchuck on the efforts to revamping education system in the country, the study was undertaken to understand the quality of education and educational services in the country through a case study in Wangduephodrang District. The study is an empirical quantitative analysis. It used the SERVQUAL instrument. The data was collected through randomly distributed questionnaires through a convenience sampling method. Sample size of 334 was determined using an online survey monkey tool.The data was analysedusing excel to obtain descriptive statistics and individual value data plot. Paired two sample t-test was also performed to compare means and to see the significant difference between expectation and perception of the services of each of the items and dimensions as a whole at hypothesized mean difference of zero,alpha value of 0.05. The average gap score is at -0.4 which means that the expectations have not been met and quality of education services is unsatisfactory. Similarly, differencesbetween the means of overall average and all the five dimensions are found to be statistically significant. Interesting to note that ASSURANCE and TANGIBILITY requireimmediate attention. Some of the key findings are lack of adequate teachers and staff, lack of educational and instructional materials,need to foster and widen student-teacher bondsand need to cultivate a sense of assurance. On the contrary, teachers/schoolshave been found to be very proactive in assisting
Internet and telecommunication is nowadays one of the core necessities and is in fact required in every aspect of our daily lives. Bhutan introduced the internet and television in 1999. Internet and telecommunication has taken its roots in Bhutan and in every nook and cranny of the country. Given its importance, it is important to time to time assess its quality in the country for learning and development purposes. The study is based on quantitative analysis, using the SERVQUAL instrument. The data was collected through randomly distributed questionnaires through convenience sampling method via google form survey. Sample size of 384 was determined using an online survey monkey tool. The data for this study was analyzed using excel through paired two sample t-test to compare means and to see the significant difference between expectation and perception of the services of each dimension item of all the five dimensions at hypothesized mean difference of zero, alpha value of 0.05. The average gap score is at -0.6 which means that the expectations have not been met and quality of internet service is unsatisfactory. Interesting to note that TANGIBILITY, EMPATHY and RELIABILITY aspects require immediate attention. Generally, the difference between the two means is statistically significant, and therefore there is a statistical significant difference between perceived and expected internet service quality. The study therefore, recommends the (internet service providers) ISPs to consider improvements and rethinking developments on the dimensions discussed in the paper.
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