In October 2005, the IBM Human Ability and Accessibility Center and T.J. Watson Research Center hosted a symposium on "cognitive and learning difficulties and how they affect access to IT systems". The central premise of the symposium was the recognition that cognitive and learning difficulties have a profound impact on a person's ability to interact with information technology (IT) systems, but that little support is currently being offered by those systems. By bringing together internationally renowned experts from a variety of different, but complementary, research fields, the symposium aimed to provide a complete overview of the issues related to this topic. This paper summarises the discussions and findings of the symposium
As computer systems become increasingly more pervasive in everyday life, it is simultaneously becoming ever more important that the concept of universal access is accepted as a design mantra. While many physical impairments and their implications for human-computer interaction are well understood, cognitive impairments have received comparatively little attention. One of the reasons for this is the general lack of sufficiently detailed cognitive models. This paper examines how cognitive impairments can affect humancomputer interaction in everyday life and the issues involved in trying to make information technology more accessible to users with cognitive impairments.
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