The overall objective of the study is to collect empirical information on the supply and demand of cultural heritage attractions in Bulgaria, and the specific objective is to outline a detailed profile of visitors to tourist attractions based on cultural heritage. The methodological toolkit includes preliminary desk research of the selected attractions, semi-structured interviews with the "operators" of cultural heritage attractions, questionnaire survey of visitors to cultural heritage attractions, as well as observations and expert assessments. The visitor typology is based on the methodology proposed by McKercher (2002). It aims to create a more precise classification (segmentation) of "cultural tourists" and is based on a combination of two dimensions -the importance of cultural motives (cultural tourism) in the decision to visit the destination and the depth of experience associated with the culture and heritage of the destination. Altogether 668 visitors were interviewed at 30 sites, identified as cultural heritage tourist attractions. The questionnaire design and the data obtained allow the outlining of a detailed profile of visitors in terms of their socio-demographic characteristics, and the characteristics of the trip, respectively of the tourists' behavior. A visitor typology in terms of cultural tourism is elaborated, including the profile of each of the distinguished types. Their relationship with visitor and travel characteristics is revealed and analysed. The results indicate that the cultural tourist type in most cases is a variable that explain the differentiation in visitors' behaviour better than the typically used socio-demographic characteristics.
Авторът изказва благодарност към научен проект "Aктуални проблеми на оценяването в образователните институции" за частичното финансиране на настоящата работа. Abstract:The provisions in the new Pre-school and School Education Act of 01.08.2016 are aimed at providing an optimal environment for the development of children and young people. A new emphasis in the legislation is the participation of parents and students in evaluating the management of the educational institution and the educational process as spelled out in Regulation № 16 of 8.12. 2016 on Quality Management in InstitutionsThe reformist intentions of the legislator are grounded in the indispensable need to create transparency in the management of education by creating a legally guaranteed opportunity for the subjects of the educational process -pupils and parents to take part in the management of the educational institution. In Ordinance 16 this activity is defined as "self-assessment". A pilot study carried out by students at the Prof. Dr. Assen Zlatarov University outlined two problem areas in this direction: Distrust of teachers within the competence of parents and distrust of parents who believe that their assessment will not be considered. In the context of a crisis in education, a large-scale study of good practices in this direction is desirable to prevent the "self-assessment" process from being formalized.
The purpose of the paper is to reveal the impact of some socio-demographic factors on tourism enterprise management. A brief overview is presented of several important socio-demographic factors and their influence on tourism enterprise management. As a result, appropriate indicators are selected. On this basis, analysis is carried out of some important socio-demographic factors that tourism enterprise managers should consider when making managerial decisions in connection with the selection, attraction, and retention of target markets of tourists. Specifically, the factors include the purpose of travel of international tourists by countries of origin worldwide and in Bulgaria for the last years. As a result of the analysis, relevant conclusions are drawn.
The purpose of the article is to give guidelines to explore whether organizations of a specific service sector-accommodation facilities-work with local or with foreign suppliers to supply physical resources. Whether these resources would be supplied from near or from far places is mostly related to the realization of sustainable development and in particular to the environmental impacts. However, whether organizations work with local or with foreign suppliers also have an influence on international trade and revitalization of the economy. The present study concerns a specific economic sector-the hotel industry. In this regard, firstly, a classification of the physical resources of accommodation facilities is presented. Next, a performance of a survey is suggested to explore which types of these physical resources and to what extent is supplied from local and from foreign suppliers at accommodation facilities in a certain region or a country. For the purpose of the study, a questionnaire was developed and suggested to be filled by representatives of accommodation facilities. The questionnaire is tested with four accommodation facilities that are located in the capital city of Sofia, Bulgaria. The studied accommodation facilities are different in type, construction, category (stars) and capacity. Due to the small number of objects-only four-each of which represents a different type of an accommodation facility-generalization in conclusions could not be made. Therefore, the results can serve only as examples and for the formation of baseline hypotheses for further studies that should stretch over all types of accommodation facilities and bigger sample of objects in order to be representative for the accommodation sector of a country, in particular-of Bulgaria.
The aim of the article is to present a model of the activities of the city tour provider organizations, involving relations with customers (tourists). The activities involving customer interactions include relations before, during and after the city tours. The model has been implemented to analyze the city tours of Sofa, Bulgaria. The results revealed that tours in Sofia are characterized by a high degree of interactivity between personnel and customers, and customers themselves, involvement of partners and intensive use of technologies.
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