Purpose -The purpose of this paper is to understand how policymakers in different African countries negotiate the complex relationship between information and communication technologies (ICTs) and poverty reduction. The authors adopt a novel perspective on this problem by considering how the broader policy discourse and associated mechanisms tend to address (or neglect) the multiple dimensions of poverty.Design/methodology/approach -A textual analysis was conducted on selected ICT and poverty reduction policy documents from Uganda, South Africa and Nigeria, between 2005 and 2012.Findings -The findings show that the focus of ICT policy interventions continues to be on increasing economic capabilities amongst the poor. There is recognition in all three cases that human, political and social capital are also important. The continued dominance of an economic focus within ICT policies is supported by a techno-deterministic policy discourse, which tends to downplay social factors. Meanwhile, poverty reduction strategies adopt a similarly techno-deterministic perspective on the role of ICTs in development. Practical implications -While there is negligible evidence of methods that could enable a more contested, discursive policy environment, there are signs in South Africa and Uganda of a strong but relatively high-level (and largely rhetorical) interest in participatory approaches to ICT implementation which may, if appropriated fully by policymakers and their agents, lead to a more contextually anchored approach to ICT-supported poverty reduction around a diverse mix of poverty dimensions.Originality/value -This paper has developed a novel framework for analysing the extent to which the multiple dimensions of poverty are being addressed within African ICT policy and whether the appropriate institutional arrangements and policy processes are being adopted to do this.
This forum looks at how the fields of interaction design and HCI can extend to cover "developing" communities around the world, ones that are gaining access to digital technology for the first time. Gary Marsden, Editor
African public administrations are in an especially difficult position with respect to the adoption of artificial intelligence (AI), in both how they harness its benefits but also in managing potential harms. Through a narrative review of existing research, this paper synthesises findings from previous digital government implementations on the African continent, and considers the implications for AI use. The analysis is centred on the way public officials are bypassed or empowered to work with emerging technologies, and the influence of public service values on their adoption. Four concerns emerge as relevant: Integrity of recommendations provided by decision-support systems, including how they are influenced by local organisational practices and the reliability of underlying infrastructures; Inclusive decision-making that balances the (assumed) objectivity of data-driven algorithms and the influence of different stakeholder groups; Exception and accountability in how digital and AI platforms are funded, developed, implemented and used; and an expectation of Complete understanding of people and events through the integration of traditionally dispersed data sources and systems, and how policy actors seek to mitigate the risks associated with this aspiration.
The application of the Living Lab (LL) approach to social-technical innovation to the Digital Doorway Initiative in the informal settlement of Zandspruit near Johannesburg is outlined in the context of the initiative's evolution from an educational project to a broader community innovation initiative. The relationship between different stakeholders is explored in a theoretical and practical sense as a future research and practice challenge for both the study of ICTs in society (in this case, a poor community), and the fostering of community-driven innovation. The activity also offers a research challenge for understanding the cultural transformations that are necessary for bringing about more effective integration between technical and social-technical viewpoints about design and research in a social context. Current and projected community-based research activities are also outlined, including the development of a project in Australia for high-needs indigenous communities.
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